Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,061 Reviews)
Rating breakdown 1,061 reviews
5 Stars
486
4 Stars
336
3 Stars
119
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
761 out of
959)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
1
Not very happy
on May 23, 2021
Posted by: Liberty Hill Texas Gal
from Texas
So I have had a couple of GE's and will not choose one again even though I like the color,
and I like the counter depth. We were very limited in choices because of width of our space. The thing I dislike the MOST IS THE NOISE! We have had GE come out and say that is the way it is, and several customers have complained about it with this model. The reason we have this one is the compressor went out in the other GE after just 4 years which I guess is the new norm .Filters are too expensive!
and I like the counter depth. We were very limited in choices because of width of our space. The thing I dislike the MOST IS THE NOISE! We have had GE come out and say that is the way it is, and several customers have complained about it with this model. The reason we have this one is the compressor went out in the other GE after just 4 years which I guess is the new norm .Filters are too expensive!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 24, 2021
Hi there - Thanks for taking the time to write a review. We hate to hear that you aren't pleased with your refrigerator and we do apologize. New refrigerators do sound different from older models. They now have more features and use new technology. Please view the following link for a list of sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Factors in our parts pricing include distribution, warehousing, availability and marketing costs. As we always work to improve our products, we'll be sure to pass along your feedback to our engineering and parts teams. Thanks again! -Mikayla@GEA
Factors in our parts pricing include distribution, warehousing, availability and marketing costs. As we always work to improve our products, we'll be sure to pass along your feedback to our engineering and parts teams. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on August 10, 2021
Posted by: Jennystacey
from Grosse Pointe Park
The shelves in the door are way too small. The beeping sound from the front panel stops and starts all the time … most annoying! Hate this fridge . Totally regret buying it. Rust spots appeared on the outside after two months!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 11, 2021
Hello, Thank you for the feedback. We're deeply sorry to hear about the problems you’re having with your refrigerator and can imagine how frustrating this is! We encourage you to take advantage of the warranty by calling GE Service at 1-800-432-2737 or schedule online at:https://www.geappliances.com/ge/service-and-support/service.htm. We hope these issues are taken care of soon. Thanks for reaching out! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Refrigerator
on August 27, 2021
Posted by: toyotaroadrunner
from Ohio
I love the appearance and color. Hoping to purchase range to match. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and perfect fit.
on August 28, 2021
Posted by: Senorfrog
from West new york
I like all thw features and size is perfect fit to my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sturdy.
on August 29, 2021
Posted by: Chief51
from Hebron, MD
The fridge temperature on the control panel did not work when we got it. The freezer drawers and the crisper and deli drawers are flimsy and difficult to push in and out. It would not hold up well in a house with children. Like the ice maker on the door and like the size of the ice cubes.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 31, 2021
Hello. Thanks for taking the time to reach out to us, though we hate to hear you had an issue with the control panel and are not happy with the drawers. We strive to provide a positive experience and regret that you are not happy with these factors.
If you are still having an issue with the control panel for your unit, our service department is available at 1-800-432-2737; they are also available online at https://www.geappliances.com/ge/service-and-support/service.htm , if you prefer. Your feedback regarding the control panel will be sent to our Refrigerator Design team.
Regarding the drawers, we truly regret that you feel they aren't sturdy and you have trouble maneuvering them; we build our appliances with materials built to last and support all your storage needs, so we are disappointed this hasn't been your experience. This feedback will certainly also be sent; we are always looking for opportunities to improve and appreciate your thoughts.
We are happy to help if you have any other questions or concerns - all the best! -Sarah@GEA
If you are still having an issue with the control panel for your unit, our service department is available at 1-800-432-2737; they are also available online at https://www.geappliances.com/ge/service-and-support/service.htm , if you prefer. Your feedback regarding the control panel will be sent to our Refrigerator Design team.
Regarding the drawers, we truly regret that you feel they aren't sturdy and you have trouble maneuvering them; we build our appliances with materials built to last and support all your storage needs, so we are disappointed this hasn't been your experience. This feedback will certainly also be sent; we are always looking for opportunities to improve and appreciate your thoughts.
We are happy to help if you have any other questions or concerns - all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New frig after 20 years
on September 2, 2021
Posted by: RickDee
from Fredericksburg, VA.
Not enough space as my 20 year whirlpool. You have to rethink how to buy bottles, containers, etc. Putting items in this frig are a challenge
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
3
Too small
on September 4, 2021
Posted by: Margo 4847
from Chicago
I love the look but find it smaller than expected. Bins too small and shelves cannot be moved.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 7, 2021
Hi, Thanks for your review. We're so pleased to hear you love the appearance of your new refrigerator! We'll be sure and pass along your comments about the size of the bins and unmovable shelves to our refrigerator team. We really appreciate your feedback as it helps us with improving design and quality in future products. Thanks for buying GE Appliances! Take care and be safe. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Disappointed
on October 10, 2021
Posted by: Casey0525
from Perry Hall, MD
I have had the GE profile refrigerator for on week and it was frosting inside and dripping water when door opens. Door doesn't close/seal right. I have been waiting 2 weeks for a new door. My brand new induction stove burners will not turn on. I paid a fortune for these appliances.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 13, 2021
Hi - We are deeply sorry to hear about the difficulties you are having with your GE refrigerator and induction burners. This is not the owner experience we want for you and would like to review your situation further. We have sent you an email requesting additional information. Please respond at your earliest convenience. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com