Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,063 Reviews)
Rating breakdown 1,063 reviews
5 Stars
487
4 Stars
337
3 Stars
119
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
763 out of
961)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
1
Quality is below poor
on January 5, 2021
Posted by: bestbear
from Boulder, CO
We have owned this fridge for more than 2 years. Shelfs constantly breaking, now one of the door bins just cracked with only a few items in it. Please do yourself a favor and buy a different brand.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 6, 2021
Hello bestbear - Thanks for sharing your feedback, it is appreciated. We're very sorry for any inconvenience you've had with the shelves and door bins. Since we are always striving toward making improvements in our products, we'll be sure and pass along your comments to our refrigerator design team. They review these on a regular basis.
To order replacement parts, you can call our GE Parts Team at 1-877-959-8688 or order online at: https://www.geapplianceparts.com/store/
Sharon@GEA
To order replacement parts, you can call our GE Parts Team at 1-877-959-8688 or order online at: https://www.geapplianceparts.com/store/
Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Eh.
on January 6, 2021
Posted by: Acbach
from Ohio
Not in love with this fridge. The ice maker doesn’t hold much ice and clogs frequently when making crushed ice. There is very little door storage. Not a fan of the basket type freezer. The drawers don’t open and close smoothly, it is hard to find things...and it was expensive.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 21, 2021
Hello Acbach- We are sorry to hear you are having this issue with your ice clogging while dispensing crushed ice. We can understand your frustration when a new appliance doesn't meet your expectations and we are sorry to hear you aren't happy. Please see the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21884 If ice is not dispensed regularly, it may be necessary to empty the ice storage bin and clean the ice delivery chute, the ice storage bin, and the area beneath the storage bin every 2 weeks. Build up of ice shavings could also cause the dispenser to not function properly. Emptying and cleaning the ice bin will remove the ice shavings that might be preventing the crushed ice feature to work. We appreciate your feedback and will be sure to share this with our engineering and design teams. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the color!
on January 6, 2021
Posted by: Amull
from Kentucky
Love the slate color and the counter depth size. Perfect for small kitchen.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality
on January 10, 2021
Posted by: Richard1944
from Coon Rapids, MN
Its good so far, we've had no problems with the refrigerator at all. It performs as advertised.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fit
on January 10, 2021
Posted by: Lambertg
from Connersville, IN
The refrigerator looks great and fits the space perfectly. Overall, the products has performed as expected. It can be connected to WiFi with a connector and we have chosen not to purchase the connector at this time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
I love my fridge but I wish the freezer was as dee
on January 12, 2021
Posted by: Chum58
from Chicago, Illinois
I wish the bottom freezer was as deep as the fridge.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect counter depth fridge
on January 13, 2021
Posted by: TTaylor12
from Maumee, OH
We bought a house that was a flip and the fridge that they put in was tiny. I found this fridge and was able to get it delivered within a week (home depot). We are still waiting for our waterline to be installed to it, but so far we have been extremely happy.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Smallish
on January 13, 2021
Posted by: rkjaz
from Coralville, IA
We like the new product however with the way the shelves and baskets are arranged there's not as much space as you would think. We can't take the bottom meat and cheese drawer out because the door won't open far enough without pulling the fridge out from the wall. The vege/fruit drawers are to small for celery bunches and many carrots. It cools fine and is quiet, good water and ice and the shelves are of course adjustable but this isn't for more than 2 people in a house in our opinion.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com