Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Mostly Average
on June 23, 2021
Posted by: JRic
from Pittsburgh, PA
The GE17 cu ft counter depth fridge was the only one we could find that would fit into our existing countertop/cabinet space. We just didn't want to replace with a deeper model. It has some fairly nice features, but the door mount ice maker is too small although it does freeze quickly. The ice/water dispenser is a combined operation, so you have to select water, cubed or crushed ice rather than having separate levers. The door shelving dislodges on occasion and the doors themselves fly open. There weren't any floor models to look at and on-line pictures just do not tell the whole story. We didn't look at other reviews, but again, this model was the only refrigerator that would fit.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 25, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the shelves and doors of your new refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Motor hums loudly doors inside are cheap and don’t close easily. The 2 doors when open squeak. Freezer drawer the drawers inside don’t close easily. Want to return it.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, June 24, 2021
Hello, thank you for your review. We are sincerely sorry your refrigerator is making a loud noise during operation and that the doors are squeaking when opened and understand your frustration. If you haven't done so already we recommend you check out this support article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18956 Additionally, we have passed your comments along to our refrigerator design and development team for future improvement. Thank you for being a part of the GE Appliances Family! -Chris@GEA
We wanted a full service refrigerator for our "service kitchen" that would fit our specific requirements and found everything in this GE model. Counter depth so that the doorway was not blocked, a height that fit under our steel shelving, water and ice dispenser, and well appointed interior storage features. We are very happy with this appliance, as we are with the larger model in our family kitchen.
When you open the left door it squeaks, very annoying. The parts inside are cheap, plastic, so drawers don’t side in very easy and the freezer has the same problem. For the price I am disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 17, 2021
Hi, Thanks for leaving a review. We appreciate you choosing GE Appliances and we'd like to apologize for the issues you're having with this model. We understand your frustration with the design and we'll pass along your comments to our engineering staff for improvements. If any questions or concerns should arise, please let us know. Take care! -Sylvia@GEA
Unit was not able to be leveled properly. water and ice maker doesn't work.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 16, 2021
Hi, Thanks for the review. We're sorry to hear your disappointment in this model. We want to offer quality products to all of our consumers and we will work to improve this one. We do hope you've taken advantage of your warranty and scheduled service for these issues. You can do so by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or online at: http://www.geappliances.com/ge/service-and-support/service.htm Thank you for your patience. Take care. -Sylvia@GEA