Customer reviews from geappliances.com
GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4
(1,086 Reviews)
Rating breakdown 1,086 reviews
5 Stars
496
4 Stars
342
3 Stars
124
2 Stars
48
1 Star
76
79%of customers recommend this product.
(
772 out of
975)
Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Not sturdy.
on August 29, 2021
Posted by: Chief51
from Hebron, MD
The fridge temperature on the control panel did not work when we got it. The freezer drawers and the crisper and deli drawers are flimsy and difficult to push in and out. It would not hold up well in a house with children. Like the ice maker on the door and like the size of the ice cubes.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 31, 2021
Hello. Thanks for taking the time to reach out to us, though we hate to hear you had an issue with the control panel and are not happy with the drawers. We strive to provide a positive experience and regret that you are not happy with these factors.
If you are still having an issue with the control panel for your unit, our service department is available at 1-800-432-2737; they are also available online at https://www.geappliances.com/ge/service-and-support/service.htm , if you prefer. Your feedback regarding the control panel will be sent to our Refrigerator Design team.
Regarding the drawers, we truly regret that you feel they aren't sturdy and you have trouble maneuvering them; we build our appliances with materials built to last and support all your storage needs, so we are disappointed this hasn't been your experience. This feedback will certainly also be sent; we are always looking for opportunities to improve and appreciate your thoughts.
We are happy to help if you have any other questions or concerns - all the best! -Sarah@GEA
If you are still having an issue with the control panel for your unit, our service department is available at 1-800-432-2737; they are also available online at https://www.geappliances.com/ge/service-and-support/service.htm , if you prefer. Your feedback regarding the control panel will be sent to our Refrigerator Design team.
Regarding the drawers, we truly regret that you feel they aren't sturdy and you have trouble maneuvering them; we build our appliances with materials built to last and support all your storage needs, so we are disappointed this hasn't been your experience. This feedback will certainly also be sent; we are always looking for opportunities to improve and appreciate your thoughts.
We are happy to help if you have any other questions or concerns - all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and perfect fit.
on August 28, 2021
Posted by: Senorfrog
from West new york
I like all thw features and size is perfect fit to my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Refrigerator
on August 27, 2021
Posted by: toyotaroadrunner
from Ohio
I love the appearance and color. Hoping to purchase range to match. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Everything working well but scratched on door
on August 17, 2021
Posted by: Skodog 25
from SCS Michigan
Like the product works well but was delivered and installed with a 3 in scratch on the freezer door, I would recommend GE to family and friends
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on August 10, 2021
Posted by: Jennystacey
from Grosse Pointe Park
The shelves in the door are way too small. The beeping sound from the front panel stops and starts all the time … most annoying! Hate this fridge . Totally regret buying it. Rust spots appeared on the outside after two months!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 11, 2021
Hello, Thank you for the feedback. We're deeply sorry to hear about the problems you’re having with your refrigerator and can imagine how frustrating this is! We encourage you to take advantage of the warranty by calling GE Service at 1-800-432-2737 or schedule online at:https://www.geappliances.com/ge/service-and-support/service.htm. We hope these issues are taken care of soon. Thanks for reaching out! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Everyday food at eye level
on August 8, 2021
Posted by: RockinGG
from Centerville, ohio
Love the cabinet depth. It doesn’t eat up kitchen floor space. The freezer is unexpectedly roomy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Help! I need a working dent free refrigerator!
on August 8, 2021
Posted by: KKKatie123
from Livonia, MI
Unfortunately, my brand new refrigerator did not make ice. After I month of many phone calls I received a replacement. As I unwrapped the plastic I noticed a dent on the right upper door. This is ridiculous! Now I have to call again for a replacement. My last GE refrigerator lasted 26 years and still going! I am very frustrated!!!
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi, Thanks for your review! We're terribly sorry to hear about the dented door issue on your replacement refrigerator, and we can certainly understand how this would be frustrating for you. We were able to locate your Consumer Relations Case and update it with your review here. We've also notified your case manager about your review. They'll do the best they can to review and reach out as soon as they're able. Thanks for the feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
World Class Design and Build Quality
on August 7, 2021
Posted by: Mamuchis
from Weston
We have just received our brand new French Door Fridge! Legendary GE design and Quality of manufacturing immediately shows in the exterior stainless steel finish and door mechanisms! Door positive seal can be easily appreciated! Clean easy to care interior is also notable! We look forward to many years of reliable service as it is our family appliance tradition with GE Products!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com