Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Works well as expected but!
on November 26, 2021
Posted by: Dirty dishes to do
from Suburban Chicago
Keeps cold as expected BUT very noisy. No other refrigerator we have ever owned has made so much noise.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're happy to hear that your refrigerator is working well. We're sorry to hear how noisy it is and understand how inconvenient that is to deal with. We'll make sure to share your feedback with the development team for future improvements. Wishing you well. Mike@GEA
Overall, just what I needed for a very unique space. This model has everything I need for a 2-person household, and fit just right into a space designed for a 1975 house. However, I felt it was extremely expensive, less energy efficient, and it a bit noisier than other, older models I've owned over the years.
My 1st fridge of this model was delivered 10/30/21. After setting it up I discovered the left door squeeked loudly when opened. I immediately called for a replacement as it was also running loudly. My replacement fridge was delivered 11/20/21 and had the exact same loud squeak. This is obviously an engineering issue as I am not that lucky. I have a GE tech coming next week to see what they can do.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, November 23, 2021
Hello - Thanks for the review. We're very sorry that your new refrigerator is running loud and that the door squeaks. We can totally understand how much of a headache this must be for you.
On new refrigerators, it's not unusual for the door to squeak. This occurs because the gasket is sealing very tightly. If the noise becomes bothersome, try rubbing paraffin wax or petroleum jelly on the gasket. This noise will stop in a few days once the gasket becomes more pliable.
We are glad that you're having a technician out to make sure everything is working properly. Let us know if any questions or concerns come up. Best wishes. -Mikayla@GEA
This fridge fits perfectly in our kitchen. Ample space, love the turbo cool feature. The placement of the ice maker in the door leaves a lot of extra space in the freezer.
After about a year and a few months, we had this fixed 4 times. All for the same issue. Each time they came out it was always something else but the same problem existed. And sometimes it was months for a tech to show. Finally had to demand a new replacement. 11/18/21 we'll see how this one goes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 19, 2021
Hi - We regret to hear about the issues you had with your GE refrigerator as this is not the experience we want for you and understand your frustration and disappointment. We are glad to hear you are working with our consumer relations team and are confident your new model will restore your faith in our brand. Regards - Vikki@GEA
First time we tried to open the freezer, the whole handle came off. We read the manual and finally figured out how to get it back on securely. Only other comment is that the freezer freezes ice cream hard as a rock. We have it turned up as high as it will go. Everything else is great.