Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
FANTANTiSTiC FRiDGE
on April 30, 2022
Posted by: SliMSlAMBEARMAN
from St. Louis
We are so Happy with this fridge! It has efficient and organized spaces. It is counterdepth which works great in our small kitchen. We love the fingerprintless stainless steel, especially since we have 4 kids! We highly recommend out GE fridge
The black slate fingerprint resistant color is gorgeous! Very nice fridge with great features.....it's just a bit small, with some of the door shelves very very shallow.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 29, 2022
Hello - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many great features it has to offer. Thank you so much for your feedback about the door shelves. We will be sure to pass this on to the appropriate team for future design and development. Thanks for making GE Appliances a part of your home! Olga@GEA
Product on outside is great, however product is to small on inside. Drawers for vegetables & meats too small & cannot be pulled out all the way for easy accessibility. There are no egg or butter holders, which takes up valuable space in general shelving area. In summery, valuable space was sacrificed to keep width at 33 inches. Manufacturer needs to find a way to make interior more roomy and user friendly. Should consult a woman designer!
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 28, 2022
Hello - We appreciate you taking the time to share your review. We are glad you like the appearance of your new refrigerator. We are sorry you are not happy about the interior space and design of the unit. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
Really disappointed in this fridge and mainly writing to help others reconsider before spending big money on this. The one I have is new and is part of newly renovated home that I purchased and it's just frustrating to use. First, it's noisy as other reviews have said. Runs almost constantly, and seems to do a regular "rev" thing like a car changing gears - that goes on and on for hours and that particular repeated reving as opposed to a steady drone frays my nerves. I went through reprogramming the temperatures and it went away for a while, but is back a short while later. I've troubleshot, but without luck so far. Secondly, the door squawk others have mentioned when opening the left door. I've put vaseline on the gaskets as mentioned and that has fixed it so far, but seriously - putting vaseline on a fridge door? Be very careful if you use the ice machine as it's hard to do so without some spilling in floor - especially the crushed. I've previously had fridges of similar size and this one seems to hold so much less due to layout. Shelves on left door are so small to be mostly useless except for smallest of containers - and might be better removed so that they don't keep hitting stuff on the shelves on the back of the fridge. Ergonomically, there's lots of problems that make it frustrating to get in and out of. Doors are floppy and at same time resist closing. Getting into the vegetable drawers is frustrating as you have to open doors all the way to pull drawers out, and smallish drawers don't hold very much. Panel on front very difficult to read for pressing buttons for water, ice, crushed, etc. I guess after living with the fridge for about a week I'm frustrated with it - wondering if I'm going to need to replace a brand new fridge. I guess my advice is to think twice before buying this and play around with what it's like to use it in real life situations.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 25, 2022
Hello - We appreciate you taking the time to share your detailed review. We are sorry to hear you are disappointed in your new refrigerator. Thank you so much for your feedback regarding noises, ice dispenser, shelves, drawers and the control panel. We understand your frustration and we will be sure to pass this on to the appropriate team for future design and development. We apologize for the inconvenience. Olga@GEA
I was replacing a counter depth refrigerator that was 33”. This size is sometimes hard to find. This model was the perfect size and fits nicely into the same space as my previous refrigerator. The two negatives are the quality of the drawers. They don’t pull out smoothly and at times feel off track. Also the side drawers on the left side of the inside door aren’t very wide and doesn’t lend it self to being useful
Our bottom freezer handle fell off and this model is not part of the recall. Can you consider it to be since I also see another one reported and who knows how many others.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, April 20, 2022
Hi there,
We appreciate you taking some time to review your refrigerator. It's great to see that you love the design, how well it performs, and the incredible features! We're awfully sorry to hear about the handle falling off and have some tips we'd like to share with you.
If the handles are not installed properly, please check the following:
Stainless Steel Handles with set screws: Tighten the set screws at each end of the handles. Most handles require a 3/32" or 1/8" Allen wrench to tighten.
Plastic (Colored) Handles and Stainless Steel Handles without set screws: The refrigerator handle has to be pulled firmly down and the freezer handle pulled firmly to the left until you feel it click or hear it snap into place. It will feel locked into place. The trick for removing the freezer drawer handle is to stand at the left end of the freezer drawer/freezer handle and grab the handle and pull it to the left. It will not work if you face the freezer handle and pull left. You must stand to the left side of the handle and pull towards you.
Check out more information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779&_ga=2.116339397.259412774.1650286593-1399050172.1598645166
We'll be sure to pass your comments to our development team. Hope this helps. Mike@GEA