Customer reviews from geappliances.com
GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4
(1,086 Reviews)
Rating breakdown 1,086 reviews
5 Stars
496
4 Stars
342
3 Stars
124
2 Stars
48
1 Star
76
79%of customers recommend this product.
(
772 out of
975)
Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
4
Pretty good unit
on August 9, 2022
Posted by: Shooter300
from Urbana il
Not impressed with the flimsey drawers and could be deeper otherwise happy with product
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 8, 2022
Posted by: Miracle53
from New Jersey
This refrigeraor/freezer repalced my 20 year old appliance. I really like the style and the shelving.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
love double doors and stainless steel surface
on August 7, 2022
Posted by: Koli Rob
from NH
Love this new refrigerator the french doors are a plus as old refrig was side by side which I was not a fan of. Very easy to view items. A plus is the slider shelf. I wish is was bigger but due to limited space is all I could fit in space.
like the
like the
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Door ice maker issues
on August 3, 2022
Posted by: Rob and Keith
from St. Louis, MO
Freezer is super cold which is great and refrigerator is also maintaining temperature. Door ice maker has frozen up 3 times and required manual unclogging.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 4, 2022
Hello - Thanks for taking the time to write a review! We're glad you are enjoying this fridge's performance and features. However, we're sorry you're experiencing an issue with the ice maker resulting in you having to unclog it manually. We understand how troublesome this must be and would love to help you.
If the dispenser on your refrigerator is not dispensing ice properly, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for several reasons. We suggest taking a look at the following links for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.100067031.834263623.1659360780-1066202793.1647273406 and https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554&_ga=2.60867941.834263623.1659360780-1066202793.1647273406
We recommend scheduling service if the above tips do not resolve this issue. Please know our appliances come with a limited one-year warranty. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best quality and experience for our consumers. We're always here if you need anything. We hope you have a great day. -Shayla@GEA
If the dispenser on your refrigerator is not dispensing ice properly, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for several reasons. We suggest taking a look at the following links for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.100067031.834263623.1659360780-1066202793.1647273406 and https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554&_ga=2.60867941.834263623.1659360780-1066202793.1647273406
We recommend scheduling service if the above tips do not resolve this issue. Please know our appliances come with a limited one-year warranty. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best quality and experience for our consumers. We're always here if you need anything. We hope you have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Closed system leak.
on August 2, 2022
Posted by: Mary66605
from Kansas
Am very disappointed with my GE refrigerator. I had it for only 2 months when I noticed moisture and ice in the refrigerator. Repair tech found a closed system leak, failure of freezer door to close securely, and fan which runs continuously without stopping. Am currently trying to negotiate. Looks dismal.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 5, 2022
Hi there,
We're terribly sorry to hear about the leak in your refrigerator and definitely understand how irritating that is to deal with. It's good to see you taking advantage of your warranty and schedule service repairs. We have full confidence the tech will be able to repair your refrigerator. Wishing you well. Mike@GEA
We're terribly sorry to hear about the leak in your refrigerator and definitely understand how irritating that is to deal with. It's good to see you taking advantage of your warranty and schedule service repairs. We have full confidence the tech will be able to repair your refrigerator. Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good for small space
on August 1, 2022
Posted by: callig8
from chicago, il
Nice for our small space in our kitchen. A plus that it has water/ice
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE really ?
on July 29, 2022
Posted by: NeverGE62
from Smithtown, NY
Purchased this refrigerator for a basement apartment and didn’t use it until after the warranty was up. Less than 6 months of using it, the defrost cycle for the freezer stopped working. The main control board was the issue. Apparently GE already has an updated main board. Obviously they know it’s an issue. Also had issues with a GE microwave purchased at the same time. Again wasn’t used until after the warranty. When used for more than 3 minutes the overload protector shut it down. Happened approximately 6 times. Now it doesn’t heat up anything. In the garbage it goes. So extremely disappointed in this company. I will never purchase anything from this company again. Goodbye GE !!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 4, 2022
Hello there,
We're terribly sorry to hear that both your refrigerator and microwave experienced issues soon after using them. It's certainly understandable how frustrating that is to deal with. We would encourage you to schedule service repairs for your products. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Stay safe. Mike@GEA
We're terribly sorry to hear that both your refrigerator and microwave experienced issues soon after using them. It's certainly understandable how frustrating that is to deal with. We would encourage you to schedule service repairs for your products. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good for the money
on July 28, 2022
Posted by: Beverly Swegman
from Pittsburgh, pa
My Fridge is three years old and already breaking down. The freezer and Fridge is not getting cold. The repair part is three times the cost of my old fridge repair part. The same part different Fridge maker. Also the ice cubes don't make enough no sense in having one on this fridge. But, that is my opinion.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 3, 2022
Hi,
Thank you for taking some time to write about your refrigerator. We're awfully sorry to hear that it is not getting cold and understand how irritating that is. This isn't the experience we want for our customers. We do see that you have been in contact with an agent on this matter and encourage you to work with them to resolve this matter. Wishing you well. Mike@GEA
Thank you for taking some time to write about your refrigerator. We're awfully sorry to hear that it is not getting cold and understand how irritating that is. This isn't the experience we want for our customers. We do see that you have been in contact with an agent on this matter and encourage you to work with them to resolve this matter. Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com