Customer reviews from geappliances.com
GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4
(1,086 Reviews)
Rating breakdown 1,086 reviews
5 Stars
496
4 Stars
342
3 Stars
124
2 Stars
48
1 Star
76
79%of customers recommend this product.
(
772 out of
975)
Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
Perfect Fit
on October 25, 2022
Posted by: 57Deb
from Massapequa Park NY
This refrigerator is a perfect fit for my small kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do NOT BUY
on October 22, 2022
Posted by: Dr dre
from Pa
This thing is a piece of junk! The fridge I had prior was likely 30 years old and worked perfectly. This fridge was leaking water in the first 3 months. The repair guy told me I didn’t have the right kind of food in my freezer to keep it cold enough! He then decided that maybe it need a new part in the water dispenser… but now 1 month after the 1 year warranty it is leaking again.. I will never buy another GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 24, 2022
Greetings,
Please accept our apologies regarding your refrigerator. This is not the experience we want for our customers and certainly understand your frustration. We'd like to look into this, so one of our agents is going to send you an email. Please be sure to watch for it. Thanks. Mike@GEA
Please accept our apologies regarding your refrigerator. This is not the experience we want for our customers and certainly understand your frustration. We'd like to look into this, so one of our agents is going to send you an email. Please be sure to watch for it. Thanks. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
NOT GOOD!!!
on October 21, 2022
Posted by: Gregorymn
from Massillon, OH
This refrigerator was delivered with a non-functioning water system and ice maker. The store is unable to find the part they believe is needed and can not give us an estimate of when it will be fixed. It has been over two weeks now and we still have no ice or water. They seem to be in no hurry and have not been good about communicating the status.
Additionally, this is the noisiest refrigerator I have ever owned. It does cool well. At this point, that is the only good thing I can say about this refrigerator.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 24, 2022
Hi,
Thanks so much for providing your feedback on this refrigerator. We're terribly sorry to hear that parts of your refrigerator are not working and that you have not been able to locate the parts needed. Since your refrigerator is under warranty, you can schedule a service appointment through us. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. Stay safe. Mike@GEA
Thanks so much for providing your feedback on this refrigerator. We're terribly sorry to hear that parts of your refrigerator are not working and that you have not been able to locate the parts needed. Since your refrigerator is under warranty, you can schedule a service appointment through us. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fit!
on October 9, 2022
Posted by: Aryam0406
from Tucson Az
GE appliances never disappoint looks, and functionality!
Thank you
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to view everything in the refrigerator.
on October 3, 2022
Posted by: Maglarue
from Sunnyvale, Ca.
I love the openness of the product. Everything has it's place because it is designed for ease of use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Thankfully, GE was the only brand...
on September 24, 2022
Posted by: Yondie
from Sacramento, CA
...that carried this style refrigerator in the size I needed. And I really wanted a french-door fridge. I replaced a 20 year old side by side. I have had this refrigerator for a little over a month (on backorder since January 2022!).
It is very "cute" even if its not the color I originally wanted. I am a very practical person, I prefer functionality over aesthetics, but It looks very good in my newly remodeled kitchen. It's small (even smaller than the side by side I replaced), but the kids have moved out of the house so it works. Because it IS small, this model doesn't get all the bells and whistles of the larger refrigerators, but that's OK. I only had one requirement besides having french doors...I needed an external ice & water dispenser. This has it, however, you have to switch between water & ice. I'm finding it hard to transition from my old fridge in which there was a dispenser for each. You do have to ensure the cup is very close to the opening for the ice, or ice will shoot outside the cup. I do like that it will not make more ice if the container is full.
The lights in both the fridge & freezer are LED bright. The light will shut off if you leave the door open too long!
This fridge makes a lot of noises, and they are louder than I am used to. I expect to hear the compressor make noise from time to time, I just didn't expect it to be so jarring when it does. I can hear the water/ice filling from my living room, which is probably 20 feet and half a wall away. Definitely can hear the ice drop. There is also a clicking noise (or something dropping) after dispensing the ice.
The doors are hard to close, so I am actually grateful for the door alarm. I have to actually push the door all the way to close (I think there is something like a vaccuum seal to the french doors?), where as on my old fridge, we just swung the door, and it closed. Just another thing I have to get used to.
Overall it is a nice refrigerator, so far. My items are cold and/or frozen how they are supposed to be. There is plenty storage on the doors as well. The freezer is small, which suits me fine, but if my household size increases, I may need to think about getting a separate freezer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on September 21, 2022
Posted by: lenatpdx
Great features, but capacity is fine for small family.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
GE FRIG FRENCH DOORS
on September 20, 2022
Posted by: GE bad REFRIG DONT BUY
from TRXAS
Makes noises. Sound like it is POSSESSED
ICEMAKER LEAKS AND FREEZES UP
FROM BEGINNING
ICEMAKER LEAKS AND FREEZES UP
FROM BEGINNING
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 28, 2022
Hello - We're sorry to hear your refrigerator is starting to make noises, and the ice maker has been leaking for just under two years. We understand how frustrating that may be and apologize for any inconvenience. We'd love to help you.
The normal operation of your refrigerator will create some sounds or noises. However, if you believe you hear unusual sounds, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
Regarding your ice maker, please refer to the following troubleshooting guide: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19092&_ga. -- We recommend scheduling service so a technician can diagnose and repair your unit as needed. You may schedule service within the previous link or by calling 800-432-2737.
We strive to provide the best quality and will share your review with our product development team for any necessary improvements. Best wishes. -Shayla@GEA
The normal operation of your refrigerator will create some sounds or noises. However, if you believe you hear unusual sounds, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
Regarding your ice maker, please refer to the following troubleshooting guide: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19092&_ga. -- We recommend scheduling service so a technician can diagnose and repair your unit as needed. You may schedule service within the previous link or by calling 800-432-2737.
We strive to provide the best quality and will share your review with our product development team for any necessary improvements. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com