Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
4
Perfect for me except for the noise
on September 19, 2023
Posted by: BNDWV
Very loud. Other than the noise it makes running, it's perfect for me. I love the extra room in the freezer since the ice maker is in the refrigerator door.
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 27, 2023
Hi,
We're so glad to hear that your refrigerator is perfect for you. That's great news! Thanks so much for sharing how things are going so far. The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We completely understand your concern about the noise and we're more than glad to provide some clarity on this. Please see the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We appreciate you choosing GE Appliances for your home. Have a wonderful day! - Tierra@GEAppliances
We were fortunate to locate this GE 33 inch width counter depth refrigerator model given our size limitation in our new smaller kitchen. We are happy with this model with its desired features except for the noticeable less ice cube production barely enough for the two of us, not sure why ?!?
The only issue we have is the door ice dispenser. If we use anything other than a glass, ice ends up all over the floor. Every. Single. Time. Water bottles, coffee containers, etc. get about half the amount of ice that comes out. The floor gets the rest. You can’t just open the door and reach in and get ice either. It’s a process to get to the ice, involving opening a small compartment and pulling the ice bucket out completely.
Other than the ice issues, we love the refrigerator and all the ways you can change the shelving and drawers to fit what you need. The freezer works phenomenally.
Purchased this fridge in October 2019. Luckily we bought the extended warranty. We've had repair people out 3 times in the past 4 years. This last time we are waiting on repair since the compressor is no longer working. Luckily we have a garage fridge that is super old and functional. This fridge is pretty but she's small. It's like playing tetris every time you grocery shop. The shelves and bins are cheaply made. We have cracks all over. The water dispenser drips. The freezer fits barely anything and is a pain to organize. Save your money and buy any other brand.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 30, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are truly sorry to hear that you are experiencing a number of issues with your appliance as this is certainly not normal operation, nor the quality that we expect.
We are thrilled to hear that you have a service appointment scheduled with our factory service team. We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand.
Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
I have only had this refrigerator for about two weeks, but the way it is set up is really handy. The ice maker in the door is a great idea. I had a French door before, and almost the entire upper shelf was taken up by the ice maker. This one runs a lot more than our old one, but I have heard that it is because of the constant defrost. Overall it seems to be a great refrigerator.