Customer reviews from geappliances.com
GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4
(1,086 Reviews)
Rating breakdown 1,086 reviews
5 Stars
496
4 Stars
342
3 Stars
124
2 Stars
48
1 Star
76
79%of customers recommend this product.
(
772 out of
975)
Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
2
The finish is beautiful..that’s it, I would not bu
on October 12, 2023
Posted by: janeyb
Not happy with the refrigerator at all. It is extremely noisy, just running , the ice maker is even worse . The water dispenser water is not cold , the ice maker is very slow and it only makes 7 cubes at a time. Freezer is ridiculously small and when you pull the handle to open the entire unit wobbles back and forth.
The product sheet is incorrect on stated dimensions. I had to have a cabinet cut off to allow for the electronics on the top of the refrigerator behind the door hinges.
I wish I could return!
Do not buy!
The product sheet is incorrect on stated dimensions. I had to have a cabinet cut off to allow for the electronics on the top of the refrigerator behind the door hinges.
I wish I could return!
Do not buy!
Response from geappliances.comBy Tierra@GEAppliances, October 13, 2023
Hi,
Thanks so much for taking the time to post this review. We truly appreciate the honest feedback and we're sorry you're not having the best experience with your new refrigerator. We're happy to assist you!
It's normal for your unit to make some sounds/noises during operation. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
For the water dispenser, adjust the temperature control on the refrigerator to make the fresh-food section colder, which will help chill the water that comes from the dispenser. If this doesn't help, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18360#:~:text=Potential%20issues%20causing%20a%20warm,and%20chiller%20could%20be%20warm)
If your icemaker is producing ice too slowly, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763#:~:text=Slow%20or%20low%20ice%20production,with%20the%20icemaker%20or%20refrigerator.
And as far as the wobbling, your unit may need to be leveled. Please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
We hope this helps. If the issue continues, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here for you. Have a great day. - Tierra@GEAppliances
Thanks so much for taking the time to post this review. We truly appreciate the honest feedback and we're sorry you're not having the best experience with your new refrigerator. We're happy to assist you!
It's normal for your unit to make some sounds/noises during operation. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
For the water dispenser, adjust the temperature control on the refrigerator to make the fresh-food section colder, which will help chill the water that comes from the dispenser. If this doesn't help, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18360#:~:text=Potential%20issues%20causing%20a%20warm,and%20chiller%20could%20be%20warm)
If your icemaker is producing ice too slowly, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763#:~:text=Slow%20or%20low%20ice%20production,with%20the%20icemaker%20or%20refrigerator.
And as far as the wobbling, your unit may need to be leveled. Please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
We hope this helps. If the issue continues, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here for you. Have a great day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s ok
on October 12, 2023
Posted by: GE Average
First unit had to be exchanged due to ice maker/ water dispenser not working. 2nd unit is working but compressor cycle is loud.
Response from geappliances.comBy Charlie@GEAppliances, October 12, 2023
Hello,
Thank you for reaching out and sharing your feedback on your refrigerator. We are really sorry to hear that your replacement refrigerator unit is louder than anticipated.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Thank you for reaching out and sharing your feedback on your refrigerator. We are really sorry to hear that your replacement refrigerator unit is louder than anticipated.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Has best customer service.
on October 5, 2023
Posted by: Dalla
from Connecticut
I cannot help to say this refrigerator was designed by a bachelor that has no interest in cooking or storing food!
One must be a single person using the smallest containers to be able to fit anything in this product.
The appliance store felt this was the best customer service Company to be able to service this product.
The side shelves are much to narrow and hard to fit any condiments on the shelf.
Freezer bins are so misshapen cannot fit a weeks worth of product in them. very misleading looking at the store.
One must be a single person using the smallest containers to be able to fit anything in this product.
The appliance store felt this was the best customer service Company to be able to service this product.
The side shelves are much to narrow and hard to fit any condiments on the shelf.
Freezer bins are so misshapen cannot fit a weeks worth of product in them. very misleading looking at the store.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 6, 2023
Hello - Thank you for reaching out and sharing your thoughts on this refrigerator. We're sorry that the space layout hasn't been a great fit for you.
With this in mind, we are going to share this with our design team. This way we can keep things in mind for our models going forward. We know how important it can be to have plenty of storage and space to organize different kinds of food items.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to share this with our design team. This way we can keep things in mind for our models going forward. We know how important it can be to have plenty of storage and space to organize different kinds of food items.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Much Too Loud
on September 29, 2023
Posted by: KMPasadena
from Pasadena, CA
This refrigerator is so loud when running I can hear it from every room in the house. Repair tech came out, made some adjustments, no change. I will probably ask for a replacement but have not had time.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, October 2, 2023
Hi,
We appreciate you leaving a review for this refrigerator. Hearing this sound from your unit can be unexpected, and we'd like to help any way we can. In the link below, you'll find an article explaining these sounds and their causes.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We appreciate you leaving a review for this refrigerator. Hearing this sound from your unit can be unexpected, and we'd like to help any way we can. In the link below, you'll find an article explaining these sounds and their causes.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious lots of storage
on September 26, 2023
Posted by: Triciacav
from Norwood MA
Exceeded expectations! I have way more space than I had anticipated!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT
on September 25, 2023
Posted by: JJSJR
from MA
JUST THE CORRECT SIZE FOR SPACE AND THE WATER ON DOOR IS GREAT
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
it,s OK
on September 23, 2023
Posted by: Earl V II
from Pittsburgh PA
Makes more noise than expected. Temperature setting does not seem to be accurate.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 25, 2023
Hello! We appreciate you taking the time to leave us a review. We are so sorry to hear that this refrigerator model has not lived up to your expectations due to the noise level of the appliance. We have provided a list of normal sounds for a refrigerator at the link below. If the sounds you are experiencing are not listed, service may be needed. The temperature of the refrigerator not being accurate is not normal, and we strongly encourage you to schedule service to get this issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.164595769.764241181.1695657280-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this temperature discrepancy resolved as quickly as possible! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.164595769.764241181.1695657280-2082806389.1677780257
Thank you for choosing GE Appliances for your home. We are confident that our technicians will get this temperature discrepancy resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works good
on September 23, 2023
Posted by: Meridian Place
Like but miss more ice capacity. Works great in all other aspects.
Written by a customer while visiting geappliances.com