Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,069 Reviews)
Rating breakdown 1,069 reviews
5 Stars
489
4 Stars
340
3 Stars
120
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
765 out of
964)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Unimpressed
on December 11, 2020
Posted by: Tigeraa
from Waldport Oregon
I thought it would have more space inside and the freezer. It isn’t very deep and the freezer is compact.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
SMALL
on December 14, 2020
Posted by: SHANNONCORNELL23
from Portland
WAY TOO SMALL. AND GE WOULDN'T LET ME RETURN OR EXCHANGE
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Emily@GEA, @GEA, January 21, 2021
Hello SHANNONCORNELL23! Thanks for reaching out to us. We're sorry that your refrigerator is too small and you are unable to return the unit. We see how this can be frustrating. Feel free to reach out to our Consumer Relations department at 1-800-386-1215 Mon - Fri, 8am – 6pm EST so that they can look further into this for you.
Stay safe!
Emily@GEA
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall pleased
on May 6, 2021
Posted by: Chbb
from US
Only one we found with ice in door and counter depth.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Help! I need a working dent free refrigerator!
on August 8, 2021
Posted by: KKKatie123
from Livonia, MI
Unfortunately, my brand new refrigerator did not make ice. After I month of many phone calls I received a replacement. As I unwrapped the plastic I noticed a dent on the right upper door. This is ridiculous! Now I have to call again for a replacement. My last GE refrigerator lasted 26 years and still going! I am very frustrated!!!
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 10, 2021
Hi, Thanks for your review! We're terribly sorry to hear about the dented door issue on your replacement refrigerator, and we can certainly understand how this would be frustrating for you. We were able to locate your Consumer Relations Case and update it with your review here. We've also notified your case manager about your review. They'll do the best they can to review and reach out as soon as they're able. Thanks for the feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful!
on November 13, 2021
Posted by: Twoals
from West Chester, Ohio
First time we tried to open the freezer, the whole handle came off. We read the manual and finally figured out how to get it back on securely. Only other comment is that the freezer freezes ice cream hard as a rock. We have it turned up as high as it will go. Everything else is great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Why it has a door open alarm
on May 3, 2022
Posted by: outinoregon
You must be very attentive about closing the doors. You can't just push and leave. You must have your hand on them all the way until they close or they won't close.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 4, 2022
Hey there, and thanks for letting us know about your experience with this model. We do hate to hear you’ve had a bit of difficulty with the doors closing, and are unhappy with the Door Alarm. We regret any inconvenience caused.
The alarm is designed to alert you to the door not being fully closed and sealed, so the internal temperature isn’t negatively affected. Your feedback on that (and the issue with the doors closing) will be reviewed, and we appreciate your insights. For the closing concern, we can advise the door may not shut on its own if the refrigerator isn’t properly leveled. If that might be the issue, we have an article discussing how to level the refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144 .
We hope that information is helpful. If you have any other concerns or questions, we are always happy to offer assistance. Best wishes! -Sarah@GEA
The alarm is designed to alert you to the door not being fully closed and sealed, so the internal temperature isn’t negatively affected. Your feedback on that (and the issue with the doors closing) will be reviewed, and we appreciate your insights. For the closing concern, we can advise the door may not shut on its own if the refrigerator isn’t properly leveled. If that might be the issue, we have an article discussing how to level the refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144 .
We hope that information is helpful. If you have any other concerns or questions, we are always happy to offer assistance. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Only one that would fit
on March 2, 2023
Posted by: Jenny77
from Rochester NY
The house I bought had a newly renovated kitchen... Where they had one of the old style refrigerators... Custom made cabinets built around it... Nothing standard would fit. It's a bit small. The color is great. Works well
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the black stainless. It’s classy.
on February 1, 2018
Posted by: Kksoftball
I love everything about it. I had an old style with the freezer at the top. Love the double doors because sometimes only one is needed. It’s a lil small in the inside but it’s just what we wanted so it wouldn’t stick out so much from the cabinets. But I kept my older fridge in another area of the house so this works perfectly. It looks classy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com