Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
1
Poor
on January 27, 2024
Posted by: bbbbbb1111
from florida
The refrigerator is nothing that I expected. The drawers in the freezer compartment and in the refrigerator are flimsy. The water and ice splash into the floor. The refrigerator doors do not close easily. I am very disappointed in the quality of the product. I had a LG in the past but wanted a USA product this time.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, February 1, 2024
Hi there - we truly appreciate your feedback and are sorry to hear of your disappointment in the design of our refrigerator. Your concerns about the drawers, water/ice dispenser, and the door closure will be shared with our design team for future improvement considerations. If you have any additional thoughts or if you need assistance moving forward, please don’t hesitate to reach out anytime - we’re here to help. Take care. Lauren@GEAppliances
Fridge fit perfect in kitchen space! It has plenty of room and lots of features. EG did not disappoint with this fridge! The exceeded my expectations. If you’re thinking about getting this fridge I say get it!
Cools and freezes really well. Top drawer in freezer section easily goes off track but easily gets put back on. The drawers and separations work well but feel like they could crack or break easily if someone was a little too rough.
It is the loudest refrigerator we have ever owned.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 11, 2024
Hello- Thank you for sharing with us. We are very sorry that this refrigerator is louder than you expected. This is not the ownership experience we want for you and for your family. Modern refrigerators have new features and are more energy efficient than older ones. The foam insulation used in new models has excellent insulating capabilities and is very energy efficient, however it is not as sound absorbent as previously used fiberglass insulation. Hard surfaces such as ceramic tile, vinyl or hard wood floors, walls and kitchen cabinets may make these operating sounds more noticeable. Please refer to the link below for more information on the sounds your refrigerator is making.