Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,069 Reviews)
Rating breakdown 1,069 reviews
5 Stars
489
4 Stars
340
3 Stars
120
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
765 out of
964)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Just OK
on June 16, 2025
Posted by: afo1790
from Portland, OR
I really wish there were more refrigerator door shelves and that ones that do exist were more functional. One of them is so narrow there is almost nothing that fits in it. There is room for at least another inch, which would make it far more useful.
The freezer part is fine but overall I wish it had some
separation features so you don’t constantly lose things.
separation features so you don’t constantly lose things.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, June 19, 2025
We value this feedback. Your comments regarding your refrigerator are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very noisey
on June 18, 2025
Posted by: 12345678901111111
from Stow, Ohio
Very noisey! Water and ice plate is peeling off! Never buy again!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Diego, GE_Appliances, June 19, 2025
We want to assist you with the sound level of your refrigerator. We recommend making sure the adjustable legs at the front corners are set so that the refrigerator is firmly positioned on the floor, with the front slightly raised. This slight tilt allows the door to close easily when opened halfway. To adjust the leveling legs, turn them clockwise to raise the refrigerator and counterclockwise to lower it.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
Regarding the water and ice plates, since they are a cosmetic issue and not an operational issue, we cannot repair this. However we will pass your comments to our product design team to review
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
Regarding the water and ice plates, since they are a cosmetic issue and not an operational issue, we cannot repair this. However we will pass your comments to our product design team to review
Written by a customer while visiting geappliances.com
Customer Rating
4
Time will tell
on June 19, 2025
Posted by: JWKPA
from Waynesboro PA
Our first GE appliance, time will tell how well it performs and holds up. We had a Samsung 4dr French with icemaker for about 8 years. It was a nightmare as the icemaker froze up many times even after being replaced under warranty 3 times! Then Samsung couldn't find anyone to work on it and offered 1/3 of the price to buy it back! No deal! We put up with defrosting it with a hair dryer it for several years then finally threw in the towel when the fan tower in the back of the fridge started to freeze up too. After a week the only thing we don't like about this GE fridge is the water and ice dispenser panel labels on the front of fridge are not readable unless you bend down to eye level to be able read them.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Refrigerator
on June 20, 2025
Posted by: Zimbro
from San Diego Ca
We love out new refrigerator! It fits perfectly in our space and looks great.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Love/Hate
on June 22, 2025
Posted by: Bob 1960
Love the ice maker on the door. Hate the capacity of both the refrigerator and the freezer.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, June 26, 2025
We value this feedback. Your comment regarding the capacity of your new refrigerator is extremely important to us and will be considered by our product design team for review. In the meantime, we recommend referring to page 16 of the owner's manual for information on adjusting the shelves and bins for more space. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--Q72uCF5u--/cbe5f94a2d634cb39e3136f26748efde014e7f60.pdf
https://products-salsify.geappliances.com/image/upload/s--Q72uCF5u--/cbe5f94a2d634cb39e3136f26748efde014e7f60.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
It is ok at best.
on June 25, 2025
Posted by: JoetheFish
This refrigerator is ok, nothing great. The freezer is poorly designed and is small.
Response from geappliances.comBy Diego, GE_Appliances, June 26, 2025
Thank you for taking the time to provide some feedback on your refrigerator. We will pass your comments on the freezer design and capacity along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great. Doors could close easier
on June 27, 2025
Posted by: DanCa
from IL
We like it except we are used to doors closing easier. These don't close very easily.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
It fits!
on June 29, 2025
Posted by: Annbran
This fridge has pretty good capacity for the size we had to buy to fit. Our space looks good and fits perfect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com