Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,061 Reviews)
Rating breakdown 1,061 reviews
5 Stars
486
4 Stars
336
3 Stars
119
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
761 out of
959)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
4
GOOD FEATURE, TINY SPACE.
on May 18, 2025
Posted by: ROLO3
THE UNIT IS WORKING WELL SO FAR, BUT IT CAPACITY IS VERY SMALL. PERCEIVE QUALITY OF MATERIALS USED LOW.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice unit
on May 28, 2025
Posted by: A mom of 2 kids
from Wentzville MO
I wish the refrigerator was a smidge bigger but it worked for thr space I need it to. I like how the light inside is dim when you open it and then gets brighter. The freezer took me a bit to get used to as I had side by side unit until now. This was definitely an upgrade for me.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet
on June 5, 2025
Posted by: Nick 999
Looks good works great. We replaced a side by side and found that the French door refrigerator was a better choice for us.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice, just as expected.
on June 14, 2025
Posted by: Anonymous
We love our new refrigerator. We installed it ourselves and had no issues. It looks great with the other GE appliances we purchased, has adjustable shelves, and seems to fit everything nicely. My favorite part is the water and ice dispenser in the door. I wish the freezer drawer opened a bit farther, but the space is nice and it's not a big issue. It is not smudge resistant so that is something to consider if you have small children but the sturdy handles prevent us from touching the stainless too often.
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud sounding noises
on June 14, 2025
Posted by: Loud GE Refrigerator
from Palos Heights, Illinois
There are constant loud humming, clicking, whirring and knocking noises. The noises are even louder when the ice maker is making ice. This is not good and I would like to be contacted regarding the constant sounds. GYE18JYLFS
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 17, 2025
We want to help go over the sounds that you are noticing with your refrigerator. It can be normal to notice certain sounds during normal day-to-day operation. To get a better idea, we recommend checking through the article below for a list of common sounds that can occur.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect that any of the sounds are unusual, we recommend contacting our Bodewell team for diagnostics. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect that any of the sounds are unusual, we recommend contacting our Bodewell team for diagnostics. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed.
on June 16, 2025
Posted by: Starfall
from New York
Very disappointed in this refrigerator. The panel illumination is very dark and difficult to see. And the internal size is sooooo small. I wish I knew the internal dimensions before purchasing. I would have chosen a different make/ model
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, June 19, 2025
We value this feedback. Your comments regarding the panel and interior of your refrigerator is extremely important to us and will be considerd by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Just OK
on June 16, 2025
Posted by: afo1790
from Portland, OR
I really wish there were more refrigerator door shelves and that ones that do exist were more functional. One of them is so narrow there is almost nothing that fits in it. There is room for at least another inch, which would make it far more useful.
The freezer part is fine but overall I wish it had some
separation features so you don’t constantly lose things.
separation features so you don’t constantly lose things.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, June 19, 2025
We value this feedback. Your comments regarding your refrigerator are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very noisey
on June 18, 2025
Posted by: 12345678901111111
from Stow, Ohio
Very noisey! Water and ice plate is peeling off! Never buy again!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Diego, GE_Appliances, June 19, 2025
We want to assist you with the sound level of your refrigerator. We recommend making sure the adjustable legs at the front corners are set so that the refrigerator is firmly positioned on the floor, with the front slightly raised. This slight tilt allows the door to close easily when opened halfway. To adjust the leveling legs, turn them clockwise to raise the refrigerator and counterclockwise to lower it.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
Regarding the water and ice plates, since they are a cosmetic issue and not an operational issue, we cannot repair this. However we will pass your comments to our product design team to review
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
Regarding the water and ice plates, since they are a cosmetic issue and not an operational issue, we cannot repair this. However we will pass your comments to our product design team to review
Written by a customer while visiting geappliances.com