Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,024 Reviews)
Rating breakdown 1,024 reviews
5 Stars
468
4 Stars
328
3 Stars
115
2 Stars
46
1 Star
67
80%of customers recommend this product.
(
744 out of
934)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
1
A HUGE DISAPPOINTMENT!!!
on June 6, 2024
Posted by: John5225
from Indiana
It was defective from day one and that was March 13, 2024. And it was on order since July 2023. The Sears Master Protection Agreement is a sad joke and not a funny one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 7, 2024
We hate to hear that your new refrigerator took so long to arrive, and that you’ve had issues with it not working as expected. We want to help. We suggest having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent unit
on June 6, 2024
Posted by: VaMtns
Refrigerator is a little wobbly. The display is not illuminated so it is difficult to read in low lighting. The unit looks nice and has good features. The water dispenser does drip after use. It is noted in the manual to keep the glass there for a second to catch drips.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, June 7, 2024
We are happy to assist you with your new refrigerator. We recommend properly leveling your unit, as an unlevel unit will result in the unit not being secure on the ground. We are excited that you are enjoying your refrigerator despite the control panel not being illuminated. It is normal for the water dispenser to drip a little once water is dispensed. If your dispenser is continually dripping after the water has been dispensed, we advise you schedule a service appointment with one of our certified technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Small
on June 17, 2024
Posted by: Boscov
Smallest 17.5 cu ft fridge I ever saw. I don't know how they came up with that, very small.
Response from geappliances.comBy Adrian, GE_Appliances, June 19, 2024
We understand the importance of an appliance meeting your wants and needs, especially when it comes to the capacity of the unit. We will be sure to pass this feedback along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Very Cheap
on June 26, 2024
Posted by: Jean7191
Use to always have GE products. This was not in stock so it was sight unseen because I need a certain size to fit in my kitchen. Everything about it is made very cheap. Didn’t have many choices.
Response from geappliances.comBy Michael, GE_Appliances, June 27, 2024
We are glad that your new refrigerator fits your space, but we hate to hear that you’ve been less than impressed with the quality of the unit. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so that we can continue to improve.
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice refrigerator
on June 27, 2024
Posted by: blackmobr4
from Titusville, Florida
Very nice refrigerator. Not as spacious as the one we had to replace, but for now it has been great.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design
on July 2, 2024
Posted by: Susan C59
Love the design and the room inside- very adjustable. The ice and water being on the door is a space saver!
Written by a customer while visiting geappliances.com
Customer Rating
5
Space & Design
on September 19, 2024
Posted by: JocyP
from Fort Lauderdale, Florida
The interior space and perfect design, gives us all we need.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid this lemon
on October 18, 2024
Posted by: KentC1
from SC
We paid a lot extra to get a counter depth refrigerator. We have it in a condo we occasionally use. Recently we went there and it was hot and the food had spoiled. We unplugged it, cleaned it out and plugged it back in. It seemed to work, but died again a month later. We called for a service person to see it, and stated the compressor was dead. We have owned it for 2 years, so it is not covered by the warranty.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2024
We'd like to help out with the compressor going out. We are going to have one of our agents get in touch over email for more information. Please respond whenever you get a chance.
Written by a customer while visiting geappliances.com