Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,024 Reviews)
Rating breakdown 1,024 reviews
5 Stars
468
4 Stars
328
3 Stars
115
2 Stars
46
1 Star
67
80%of customers recommend this product.
(
744 out of
934)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
I have all GE Appliances products and I love them
on February 17, 2024
Posted by: panithi
I love this refrigerator and I like all functions that came with this refrigerator.
Written by a customer while visiting geappliances.com
Customer Rating
5
My refrigerator
on February 27, 2024
Posted by: Ice box 2
I find GE dependable. My refrigerator fits perfectly in my space
Written by a customer while visiting geappliances.com
Customer Rating
5
Small, looks nice
on February 29, 2024
Posted by: DaniD425
from Berkley, MI
Small but works for just the 2 of us. Love the external water/ice- that's the main reason I bought it (havent gotten ice yet, though). Fits good in our small space, looks nice. Definitely shows fingerprints but they come off easily. Delivery/install was a MESS (im in MI) but it got figured out. Hoping no problems arise with the machine!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice appearance and alot of storage for 33" width
on February 29, 2024
Posted by: Anonymous
from Morristown NJ
Has a nice look to it. Ice maker a little noisy. Inside space very functional. . Freezer top drawer slides so gives good accessibility. I am happy with my purchase
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good amount of space for the doors design
on March 7, 2024
Posted by: Anonymous
from Morristown, NJ
Nice appearance, good amount of space. The freezer has sliding shelves so makes it easier to access items. Ice maker somewhat noisy but functional.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Could use improvement
on March 14, 2024
Posted by: Elena m
The look and size is spacious which is great.
The filter ice and water nice and cold and taste fresh
The fridge does make a loud strange buzzing sound
At first I thought was the glass item I placed in the shelf door so I relocate them but sound is still there.
The bottom freezer cannot load items over the top shelf I learned the hard way. That obstructs the fan in freezer which then causes lots of freezer frost. So overall I rate a three for those two issues.
The filter ice and water nice and cold and taste fresh
The fridge does make a loud strange buzzing sound
At first I thought was the glass item I placed in the shelf door so I relocate them but sound is still there.
The bottom freezer cannot load items over the top shelf I learned the hard way. That obstructs the fan in freezer which then causes lots of freezer frost. So overall I rate a three for those two issues.
Response from geappliances.comBy Adrian, GE_Appliances, March 15, 2024
We are happy that you are loving the size and appearance of this refrigerator. The buzzing sound you are experiencing is normal during and after getting water from the door dispenser. The noise should not last longer than 7 seconds after you stop using the dispenser. We have also provided some other normal refrigerator noises/sounds at the link below. We will be sure to pass your comments regarding the freezer section along to our product team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.56623529.20040398.1710168052-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.56623529.20040398.1710168052-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it!!!
on March 20, 2024
Posted by: Mimis Frig
I love it!!! Looks great and very spacious inside. The ice maker is a little loud when it’s filling with water lot dumping ice… but the over all looks of the refrigerator far exceeds the slight noise of the ice maker!!!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good cooling and size - too noisy though
on March 23, 2024
Posted by: AD NJ
from Princeton, NJ
Refrigerator was professionally installed. Was making noise (like the compressor and fan clicking noise) from day one. Read up on the issue and I leveled using a spirit level front leveling feet. Noise reduced significantly, but still bothersome.
Put in a service call for GE Tech, took a week or so to get an appointment. The GE Tech came in and leveled some more to make the noise minimal. He adjusted by ear rather than spirit level making it reasonable quiet. Then a few days later when opening the door, the Fridge settles as if the leveling feet gave way and the loud noise was back. Wedged it some how to make the noise bearable put in a second call for the GE Tech. Waiting to see what happens with the noise.
Put in a service call for GE Tech, took a week or so to get an appointment. The GE Tech came in and leveled some more to make the noise minimal. He adjusted by ear rather than spirit level making it reasonable quiet. Then a few days later when opening the door, the Fridge settles as if the leveling feet gave way and the loud noise was back. Wedged it some how to make the noise bearable put in a second call for the GE Tech. Waiting to see what happens with the noise.
As an Engineer myself, it seems like GE designed this refrigerator with a weak base frame (too flimsy), which twists easily causing moving parts (compressor and fan etc) to get misaligned. The front leveling feet are under sized and too flimsy.
I would've given it more starts for interior, overall functionality and cooling. But, never expected this kind of issue with an GE Refrigerator, which in my experience have been work horses!
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 26, 2024
We are more than happy to help you with the noise that you are experiencing with this refrigerator. We see that you have a service appointment scheduled with one of our certified technicians, and we are confident that they will get this noise minimized as quickly as possible.
Written by a customer while visiting geappliances.com