Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(993 Reviews)
Rating breakdown 993 reviews
5 Stars
452
4 Stars
324
3 Stars
111
2 Stars
43
1 Star
63
80%of customers recommend this product.
(
730 out of
914)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great Product!
on May 2, 2024
Posted by: Ryan Heaveners New Fridge
from Medford, NJ
Great product! Looks fantastic with the rest of our GE appliances!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, May 10, 2024
We are so happy that you are enjoying this refrigerator. You've made a great choice. We really love the fingerprint resistant stainless steel, it helps keep the exterior looking clean and spotless.
Written by a customer while visiting geappliances.com
Customer Rating
3
NOT WHAT I EXPECTED
on May 3, 2024
Posted by: GRETELCAT
from Peabody, Massachusetts
WELL I JUST PURCHASED 3 APPLIANCES... ALL GE. The fridge is okay but the water dispenser leaks at times. I am not too happy with this fridge. It is NOT worth the money. The inside with the CHEAP PLASTIC needs to be replaced. That cheapens the whole thing. You are better off with a Maytag or Frigidaire, etc....
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, May 6, 2024
We want to help out with the leaking you are noticing on your refrigerator. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if it is leaking after dispensing a glass of water and more than a drip, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
How can I reset fridge temp?
on May 3, 2024
Posted by: Too warm fridge
from VA
So far so good since it was just installed today. However, in removing a sticker on control panel I accidentally increased temperature setting for fridge and now can't lower it! So temp now will read 44°F, instead of factory setting.
I would recommend this to a friend!
Features
4
Response from geappliances.comBy Tierra, GE_Appliances, May 8, 2024
Congratulations on your new refrigerator! We're glad to assist you with temperature control. Please refer to page 10 of the owner's manual for guidance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.1062260.41588371.1715001398-1734451522.1686318769
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.1062260.41588371.1715001398-1734451522.1686318769
Written by a customer while visiting geappliances.com
Customer Rating
3
Panel poorly lit
on May 10, 2024
Posted by: Pvette
from York,pa.
Control panel very hard to read on stainless steel , selections should be lit up , indicator light not good enough to see , had to put white tape on cube, crush, water to see selections !!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, May 10, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the control panel design along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Big change from previous model
on May 18, 2024
Posted by: RWL87
Product is not square.
Shelves are slanted and also not butting up to each other squarely. Product was delivered with dent on right door and installer took picture and note on delivery ticket. No butter storage shelf on door like one in showroom.
Shelves are slanted and also not butting up to each other squarely. Product was delivered with dent on right door and installer took picture and note on delivery ticket. No butter storage shelf on door like one in showroom.
Response from geappliances.comBy Charlie, GE_Appliances, May 20, 2024
We're sorry to hear that you received a dented refrigerator. We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lousy refrigerator
on May 26, 2024
Posted by: Bob WW
from Phoenix, AZ
Ice maker has never worked properly, Was never told about having to buy expensive filters that you can only get thru GE. To have some one come out at look at the ice maker is very expensive. They want you to by extended warranties. They know their products do not last.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, May 29, 2024
We would like to help with your ice maker. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
So-so features
on May 28, 2024
Posted by: Dud2
It is ok, just do not like not having the front panel lite up so I know which is crushed or or cubed ice.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for me
on June 1, 2024
Posted by: Grandma Jerry
I downsized from a huge refrigerator because I am the only one left in my home. I love the fact that it doesn’t stick out in the room (counter depth). Although it takes some adjusting to, I can easily see and reach everything. The top of the fridge does not allow the small upper cupboards to open completely but that isn’t a big deal for what I store up there. It does not have an egg tray so I salvaged the one from my old fridge as I prefer not storing eggs in their carton. There is much less door storage but that turned out to be ok too.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com