Customer Reviews for GE - 33 in. Wide 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Decent unit
on June 6, 2024
Posted by: VaMtns
Refrigerator is a little wobbly. The display is not illuminated so it is difficult to read in low lighting. The unit looks nice and has good features. The water dispenser does drip after use. It is noted in the manual to keep the glass there for a second to catch drips.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, June 7, 2024
We are happy to assist you with your new refrigerator. We recommend properly leveling your unit, as an unlevel unit will result in the unit not being secure on the ground. We are excited that you are enjoying your refrigerator despite the control panel not being illuminated. It is normal for the water dispenser to drip a little once water is dispensed. If your dispenser is continually dripping after the water has been dispensed, we advise you schedule a service appointment with one of our certified technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
It was defective from day one and that was March 13, 2024. And it was on order since July 2023. The Sears Master Protection Agreement is a sad joke and not a funny one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 7, 2024
We hate to hear that your new refrigerator took so long to arrive, and that you’ve had issues with it not working as expected. We want to help. We suggest having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
I'm really impressed with the GYE18JYLFS GE fridge. It has ample storage with well-designed shelves and spacious compartments, fitting seamlessly into my kitchen with its counter-depth design. The advanced water filtration and temperature control features keep everything fresh and convenient! Love the adjustable shelves.
Cheap and poor quality. Ice capacity very small and recharge very slow. The one that was delivered about a week ago hade dent in 2 doors and shelves were slanted toward the middle and could not be fixed to be square with the other shelf to the right or left. Solution eventually led to a complete new refrigerator after time was spent trying to fix all the problems.
Features
4
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, June 4, 2024
We're sorry to know that you are less than satisfied with the quality of this appliance. If the ice production on your refrigerator is slow, we recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
I downsized from a huge refrigerator because I am the only one left in my home. I love the fact that it doesn’t stick out in the room (counter depth). Although it takes some adjusting to, I can easily see and reach everything. The top of the fridge does not allow the small upper cupboards to open completely but that isn’t a big deal for what I store up there. It does not have an egg tray so I salvaged the one from my old fridge as I prefer not storing eggs in their carton. There is much less door storage but that turned out to be ok too.