Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,062 Reviews)
Rating breakdown 1,062 reviews
5 Stars
486
4 Stars
337
3 Stars
119
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
762 out of
960)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
First Time GE Owner
on April 15, 2023
Posted by: CEH1960
Since we are now empty-nesters, we got a slightly small French door style refrigerator/freezer. We have had it for 3 weeks now and we have been very pleased with this GE fridge. It is very quiet, easy to operate and plenty of storage space for us.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice but the dripping water is annoying
on April 22, 2023
Posted by: Kitchen fridge Miami
from Miami
Overall the fridge is nice. Looks and fits great in its space in the kitchen. A nice feature in the freezer would be to make the top drawer optional to pull out every time you open it. The worst part is that the water dispenser drips EVERY time after you use it. For this reason I don't recommend this fridge.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 24, 2023
Hi there-
Thank you for taking the time to leave a review on your new GE Appliances refrigerator- your feedback is very important to us!
With that being said, we're thrilled to hear that you love all the space it has to offer. We love the two humidity-controlled drawers and full-width drawer because it creates the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake.
If your dispenser is leaking every time after using the water dispenser, this is not normal operation. We would recommend that you schedule a service appointment with GE Appliances Factory Service Team, and take advantage of your limited warranty. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for your review. If you should ever have any other questions or concerns, please don't hesitate to reach out to us for assistance- we're happy to help!
Best regards,
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances refrigerator- your feedback is very important to us!
With that being said, we're thrilled to hear that you love all the space it has to offer. We love the two humidity-controlled drawers and full-width drawer because it creates the right environment for keeping fruits and vegetables fresh, while easily storing wider items like a party platter or a sheet cake.
If your dispenser is leaking every time after using the water dispenser, this is not normal operation. We would recommend that you schedule a service appointment with GE Appliances Factory Service Team, and take advantage of your limited warranty. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for your review. If you should ever have any other questions or concerns, please don't hesitate to reach out to us for assistance- we're happy to help!
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Fridge for Small Space
on May 1, 2023
Posted by: M L H
from Arvada, Co
I really like this fridge Has plenty of room for groceries for 2 I read reviews that the freezer was small But I wasn’t worried because I have a freezer in the basement But I still have more than enough room in the freezer in the fridge
I looked for french door fridges for my smaller space that go with my whirlpool appliances But I didn’t like the similar whirlpool model that fit in my space The quality of the inside of the GE model seems much better and matches well enough
I would have liked to get this at a better price The larger model was quite a bit less expensive I found the better fridges in this style and size aren’t as competitive so tend to be more expensive That is the reason I gave 4 stars for value
I recommend this fridge
I looked for french door fridges for my smaller space that go with my whirlpool appliances But I didn’t like the similar whirlpool model that fit in my space The quality of the inside of the GE model seems much better and matches well enough
I would have liked to get this at a better price The larger model was quite a bit less expensive I found the better fridges in this style and size aren’t as competitive so tend to be more expensive That is the reason I gave 4 stars for value
I recommend this fridge
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
OK purchase
on May 2, 2023
Posted by: Eric999999
from Nh
Refrigerator was a little on the expensive side. Claims to make ice much faster than it does in person. Interior doors and convent holders are fairly cheap and quality.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Liked features.
on May 9, 2023
Posted by: Ash833
from BelAir Md
The refrigerator is very much like my last one. I do think there is less space inside the refrigerator than my previous one. The drawers r very conveniently placed.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too small inside
on May 16, 2023
Posted by: Jen Lee L
from Coventry, RI
Not big enough inside but nice on outside, disappointing
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 17, 2023
Greetings! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that the internal capacity of this refrigerator did not lobe up to your expectations. We understand the importance of having a large capacity refrigerator to store all of the necessary food items. We will be sending this feedback to our product design teams for improvement on future models. Thank you for choosing GE Appliances for your home, and we hope you are able to enjoy your refrigerator for many years to come! - Adrian@GEA
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 17, 2023
Hello,
We appreciate you taking the time to provide your opinion and feedback on your new refrigerator.
This refrigerator comes equipped with a lot of really great and convenient features that we hope you will enjoy as much as we do.
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
We appreciate you taking the time to provide your opinion and feedback on your new refrigerator.
This refrigerator comes equipped with a lot of really great and convenient features that we hope you will enjoy as much as we do.
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features
on May 26, 2023
Posted by: Allorfam66
from La Salle, Michigan
Many space saving features for such a small refrigerator. Love the ice maker w/water. Only con so far would be a drip pan for the ice maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Wouldn't buy again!
on May 28, 2023
Posted by: ASH02
from Florida
I thought I would love this fridge. It feeezes my lunch meat. Can't put a lot in there. I like the set I purchased, but would of purchased a different fridge.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 30, 2023
Oh no!
We're so sorry to hear that your new fridge is freezing your lunch meat. We understand how disruptive something like this can be and we want to help. Please refer to the article below for some helpful troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If the information provided doesn't help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can help with. - Tierra@GEA
We're so sorry to hear that your new fridge is freezing your lunch meat. We understand how disruptive something like this can be and we want to help. Please refer to the article below for some helpful troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If the information provided doesn't help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can help with. - Tierra@GEA
Written by a customer while visiting geappliances.com