Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,062 Reviews)
Rating breakdown 1,062 reviews
5 Stars
486
4 Stars
337
3 Stars
119
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
762 out of
960)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
Absolutely AMAZING!
on September 18, 2022
Posted by: Nat00789
from Collinsville, IL
Beautiful refrigerator, lots of room, looks great in our new kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to view everything in the refrigerator.
on October 3, 2022
Posted by: Maglarue
from Sunnyvale, Ca.
I love the openness of the product. Everything has it's place because it is designed for ease of use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
NOT GOOD!!!
on October 21, 2022
Posted by: Gregorymn
from Massillon, OH
This refrigerator was delivered with a non-functioning water system and ice maker. The store is unable to find the part they believe is needed and can not give us an estimate of when it will be fixed. It has been over two weeks now and we still have no ice or water. They seem to be in no hurry and have not been good about communicating the status.
Additionally, this is the noisiest refrigerator I have ever owned. It does cool well. At this point, that is the only good thing I can say about this refrigerator.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 24, 2022
Hi,
Thanks so much for providing your feedback on this refrigerator. We're terribly sorry to hear that parts of your refrigerator are not working and that you have not been able to locate the parts needed. Since your refrigerator is under warranty, you can schedule a service appointment through us. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. Stay safe. Mike@GEA
Thanks so much for providing your feedback on this refrigerator. We're terribly sorry to hear that parts of your refrigerator are not working and that you have not been able to locate the parts needed. Since your refrigerator is under warranty, you can schedule a service appointment through us. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any questions. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
I really like it.
on December 11, 2022
Posted by: O McKay
from Washington state
It's been 23 years since I have bought a new fridge. The one I replaced was also a GE. I love my new fridge. But I only gave it 4 stars. Because it is quite noisy. It rattles when running. My old fridge was so quiet all the way up until it died at 23 years old. Not this one. I have moved everything inside several times looking for anything rattling. And I have scoot it around in its space. I am getting used to it. But I would rather it where a lot quieter. One other thing to mention. We ordered this fridge mid-July 2022. And it finally arrived late October. The stove and dishwasher arrived in under 2 weeks.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor policy.
on December 19, 2022
Posted by: Eileenkrull
from Brownsville. TX
Never will I buy again! Compressor quit in less then a year. Refrigerator is less then a year old. Will replace compressor but the smell will last forever. Tried everything to get rid of the smell, but no luck. Was hoping they would replace it. Just kept telling even though they would repair had no policy to replace because of smell. Clearly I wouldn't have the smell if not for their faulty part. So disappointed in this company. Never again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, December 21, 2022
Hi there, thank you for reaching out with this feedback. We are very sorry to hear about your experience with not only your compressor going out, but also an odor inside of your refrigerator. Please know that this is not at all up to our usual quality standards, and we sincerely apologize for the inconvenience this has been for you.
We do have a troubleshooting article that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16263
We hope this information helps get those odors out, and please feel free to reach out with any future questions or concerns you may have in the future. -Elliot@GEA
We do have a troubleshooting article that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16263
We hope this information helps get those odors out, and please feel free to reach out with any future questions or concerns you may have in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Noisy
on January 4, 2023
Posted by: Liz1692
from New York
It’s beautiful outside but small inside. Not enough space for 3 adults, too small. It makes a loud noise that goes on and off. Had this fridge just last 12/22/22 and we have to call for service already due to noise. Noise is loud enough that’s irritating.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Right Product for our Needs
on March 1, 2023
Posted by: IHEARTMETRO
from Wichita
Great buy for our needs. Attractive appearance. Efficient operation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not fit enough food
on March 4, 2023
Posted by: Anonymous12345
from Tampa, Fl
It’s tiny inside. The look takes up so much room there is barely enough space for the food. The ice maker is way too small and takes hours.
We had to get it because we had a space issue but I don’t recommend it.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, March 6, 2023
Hello! We hope that you are doing well. Thank you so much for sharing your honest thoughts with us! We’re so sorry to hear about that aspects of this refrigerator that didn’t meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, so please know that we’ll be sharing this information with the appropriate teams.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever have any questions or concerns, please know that you can always reach out to us. Have a wonderful day – Matthew@GEA
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever have any questions or concerns, please know that you can always reach out to us. Have a wonderful day – Matthew@GEA
Written by a customer while visiting geappliances.com