Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,024 Reviews)
Rating breakdown 1,024 reviews
5 Stars
468
4 Stars
328
3 Stars
115
2 Stars
46
1 Star
67
80%of customers recommend this product.
(
744 out of
934)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
4
I really like it.
on December 11, 2022
Posted by: O McKay
from Washington state
It's been 23 years since I have bought a new fridge. The one I replaced was also a GE. I love my new fridge. But I only gave it 4 stars. Because it is quite noisy. It rattles when running. My old fridge was so quiet all the way up until it died at 23 years old. Not this one. I have moved everything inside several times looking for anything rattling. And I have scoot it around in its space. I am getting used to it. But I would rather it where a lot quieter. One other thing to mention. We ordered this fridge mid-July 2022. And it finally arrived late October. The stove and dishwasher arrived in under 2 weeks.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor policy.
on December 19, 2022
Posted by: Eileenkrull
from Brownsville. TX
Never will I buy again! Compressor quit in less then a year. Refrigerator is less then a year old. Will replace compressor but the smell will last forever. Tried everything to get rid of the smell, but no luck. Was hoping they would replace it. Just kept telling even though they would repair had no policy to replace because of smell. Clearly I wouldn't have the smell if not for their faulty part. So disappointed in this company. Never again
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, December 21, 2022
Hi there, thank you for reaching out with this feedback. We are very sorry to hear about your experience with not only your compressor going out, but also an odor inside of your refrigerator. Please know that this is not at all up to our usual quality standards, and we sincerely apologize for the inconvenience this has been for you.
We do have a troubleshooting article that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16263
We hope this information helps get those odors out, and please feel free to reach out with any future questions or concerns you may have in the future. -Elliot@GEA
We do have a troubleshooting article that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16263
We hope this information helps get those odors out, and please feel free to reach out with any future questions or concerns you may have in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Noisy
on January 4, 2023
Posted by: Liz1692
from New York
It’s beautiful outside but small inside. Not enough space for 3 adults, too small. It makes a loud noise that goes on and off. Had this fridge just last 12/22/22 and we have to call for service already due to noise. Noise is loud enough that’s irritating.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Right Product for our Needs
on March 1, 2023
Posted by: IHEARTMETRO
from Wichita
Great buy for our needs. Attractive appearance. Efficient operation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not fit enough food
on March 4, 2023
Posted by: Anonymous12345
from Tampa, Fl
It’s tiny inside. The look takes up so much room there is barely enough space for the food. The ice maker is way too small and takes hours.
We had to get it because we had a space issue but I don’t recommend it.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, March 6, 2023
Hello! We hope that you are doing well. Thank you so much for sharing your honest thoughts with us! We’re so sorry to hear about that aspects of this refrigerator that didn’t meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, so please know that we’ll be sharing this information with the appropriate teams.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever have any questions or concerns, please know that you can always reach out to us. Have a wonderful day – Matthew@GEA
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever have any questions or concerns, please know that you can always reach out to us. Have a wonderful day – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good refrigerator
on May 16, 2023
Posted by: hockeygirl
from Indiana
Great refrigerator except for 2 problems with it. The handle on the freezer door falls off frequently and I hate that the ice maker doesn't produce more ice. We are a family of 4 and it can't keep up with us. Always have to purchase a bag of ice to keep in the freezer to meet out needs.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I am Happy with my GE GYE18JYLFS
on June 25, 2023
Posted by: Nejones
from San Angelo TX
I am very happy with our purchase. If you have a big family this isn't probably for you. Having a home built in the 80's we needed one that fit our space without doing any demolition and this was exactly what we needed for our needs. We did have a larger fridge but kept downsizing. With the larger refrigerators you lose track of what you put in there. The crispers keep vegetables crisp longer and I love the drawer under the crisper. We had a side by side but I am loving this one!!! We have just enough room. However, we do have an additional fridge and freezer in our garage just in case we need to stock up on something. But I'm please so far . We also went back to basics instead of getting the bells and whistles, I mean how often do you really use that stuff?
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Much Too Loud
on September 29, 2023
Posted by: KMPasadena
from Pasadena, CA
This refrigerator is so loud when running I can hear it from every room in the house. Repair tech came out, made some adjustments, no change. I will probably ask for a replacement but have not had time.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, October 2, 2023
Hi,
We appreciate you leaving a review for this refrigerator. Hearing this sound from your unit can be unexpected, and we'd like to help any way we can. In the link below, you'll find an article explaining these sounds and their causes.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We appreciate you leaving a review for this refrigerator. Hearing this sound from your unit can be unexpected, and we'd like to help any way we can. In the link below, you'll find an article explaining these sounds and their causes.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com