Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
487
4 Stars
338
3 Stars
120
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
764 out of
963)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
3
Does the job
on September 18, 2022
Posted by: Jennn657
Great fridge, counter depth. It does not fit much due to the size it is. We have also had several issues with the ice machine.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Sydney@GEA, GE_Appliances , September 23, 2022
Thank you so much for taking the time to provide feedback. We're sorry to hear the storage capacity of your refrigerator has not been completely satisfactory. We completely understand how important it is to have sufficient space for all your food and drinks and our design team does take this feedback into account when planning future products.
We're sorry to hear you've had several issues with the ice machine and know how frustrating that can be. If you would like to schedule service for this issue you can do so by calling 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any additional questions or concerns. We're always here to help - Sydney@GEA
We're sorry to hear you've had several issues with the ice machine and know how frustrating that can be. If you would like to schedule service for this issue you can do so by calling 1-800-432-2737 or schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any additional questions or concerns. We're always here to help - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on September 21, 2022
Posted by: lenatpdx
Great features, but capacity is fine for small family.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Thankfully, GE was the only brand...
on September 24, 2022
Posted by: Yondie
from Sacramento, CA
...that carried this style refrigerator in the size I needed. And I really wanted a french-door fridge. I replaced a 20 year old side by side. I have had this refrigerator for a little over a month (on backorder since January 2022!).
It is very "cute" even if its not the color I originally wanted. I am a very practical person, I prefer functionality over aesthetics, but It looks very good in my newly remodeled kitchen. It's small (even smaller than the side by side I replaced), but the kids have moved out of the house so it works. Because it IS small, this model doesn't get all the bells and whistles of the larger refrigerators, but that's OK. I only had one requirement besides having french doors...I needed an external ice & water dispenser. This has it, however, you have to switch between water & ice. I'm finding it hard to transition from my old fridge in which there was a dispenser for each. You do have to ensure the cup is very close to the opening for the ice, or ice will shoot outside the cup. I do like that it will not make more ice if the container is full.
The lights in both the fridge & freezer are LED bright. The light will shut off if you leave the door open too long!
This fridge makes a lot of noises, and they are louder than I am used to. I expect to hear the compressor make noise from time to time, I just didn't expect it to be so jarring when it does. I can hear the water/ice filling from my living room, which is probably 20 feet and half a wall away. Definitely can hear the ice drop. There is also a clicking noise (or something dropping) after dispensing the ice.
The doors are hard to close, so I am actually grateful for the door alarm. I have to actually push the door all the way to close (I think there is something like a vaccuum seal to the french doors?), where as on my old fridge, we just swung the door, and it closed. Just another thing I have to get used to.
Overall it is a nice refrigerator, so far. My items are cold and/or frozen how they are supposed to be. There is plenty storage on the doors as well. The freezer is small, which suits me fine, but if my household size increases, I may need to think about getting a separate freezer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fit!
on October 9, 2022
Posted by: Aryam0406
from Tucson Az
GE appliances never disappoint looks, and functionality!
Thank you
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fit
on October 25, 2022
Posted by: 57Deb
from Massapequa Park NY
This refrigerator is a perfect fit for my small kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great color
on November 1, 2022
Posted by: 2727bridges
from Mequon, WI
We are redoing our kitchen and loved the color for our remodel
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fridge hands down the loudest I’ve ever owned
on November 7, 2022
Posted by: Michael390
from West Dennis MA
We needed counter depth and wanted one with water ice maker on door this was our only option. Works well but wow is this thing loud when it kicks on to cool i can hear it from other room. I hope nothing is wrong with this!
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 9, 2022
Hello - Thank you for choosing GE Appliances for your kitchen needs. We're glad your family is enjoying the appearance and performance of your new fridge! However, we're sorry your unit is emitting a loud sound. We understand that would be pretty aggravating, and we apologize for any inconvenience this has caused.
The normal operation of your refrigerator will create some sounds or noises. The following link contains normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If the sounds you may hear are not considered normal, the following link includes abnormal sounds and troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
We hope you find this response insightful! We strive to provide the best quality and will share your review with our product development team for any improvement. We're always here if you need anything. Enjoy your day. -Shayla@GEA
The normal operation of your refrigerator will create some sounds or noises. The following link contains normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If the sounds you may hear are not considered normal, the following link includes abnormal sounds and troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
We hope you find this response insightful! We strive to provide the best quality and will share your review with our product development team for any improvement. We're always here if you need anything. Enjoy your day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Size
on November 9, 2022
Posted by: Fatt10
from Florida
Perfect fit and more storage room than I expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com