Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,069 Reviews)
Rating breakdown 1,069 reviews
5 Stars
489
4 Stars
340
3 Stars
120
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
765 out of
964)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
Just right
on July 22, 2022
Posted by: Dennis232
from Eatontown nj
We live in a smaller condo and it was tough to find a refrigerator that had all the quantities that we wanted. This GE refrigerator fits the bill. Proper height, width, depth, and features.
Fairly quiet when running and draws 1/3 the current of our old refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Door ice maker issues
on August 3, 2022
Posted by: Rob and Keith
from St. Louis, MO
Freezer is super cold which is great and refrigerator is also maintaining temperature. Door ice maker has frozen up 3 times and required manual unclogging.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 4, 2022
Hello - Thanks for taking the time to write a review! We're glad you are enjoying this fridge's performance and features. However, we're sorry you're experiencing an issue with the ice maker resulting in you having to unclog it manually. We understand how troublesome this must be and would love to help you.
If the dispenser on your refrigerator is not dispensing ice properly, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for several reasons. We suggest taking a look at the following links for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.100067031.834263623.1659360780-1066202793.1647273406 and https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554&_ga=2.60867941.834263623.1659360780-1066202793.1647273406
We recommend scheduling service if the above tips do not resolve this issue. Please know our appliances come with a limited one-year warranty. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best quality and experience for our consumers. We're always here if you need anything. We hope you have a great day. -Shayla@GEA
If the dispenser on your refrigerator is not dispensing ice properly, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for several reasons. We suggest taking a look at the following links for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39364&_ga=2.100067031.834263623.1659360780-1066202793.1647273406 and https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554&_ga=2.60867941.834263623.1659360780-1066202793.1647273406
We recommend scheduling service if the above tips do not resolve this issue. Please know our appliances come with a limited one-year warranty. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We strive to provide the best quality and experience for our consumers. We're always here if you need anything. We hope you have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
love double doors and stainless steel surface
on August 7, 2022
Posted by: Koli Rob
from NH
Love this new refrigerator the french doors are a plus as old refrig was side by side which I was not a fan of. Very easy to view items. A plus is the slider shelf. I wish is was bigger but due to limited space is all I could fit in space.
like the
like the
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 8, 2022
Posted by: Miracle53
from New Jersey
This refrigeraor/freezer repalced my 20 year old appliance. I really like the style and the shelving.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty good unit
on August 9, 2022
Posted by: Shooter300
from Urbana il
Not impressed with the flimsey drawers and could be deeper otherwise happy with product
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Cold
on August 14, 2022
Posted by: Vango77
from Austin Texas
The fridge is not cold like other fridges I've owned in the past.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sydney@GEA, GE_Appliances, September 1, 2022
Thank you for taking the time to provide feedback. We are so sorry to hear that your refrigerator is not getting as cold as your previous models. We know keeping you food as fresh as possible is important and we definitely understand your concern.
We recommend ensuring the temperature controls are properly set and visiting this link for troubleshooting for the refrigerator not cooling enough: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you suspect your refrigerator is not cooling properly after troubleshooting, we recommend having a technician come out to diagnose the issue. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps. If you have any additional questions or concerns we are always here to help - Sydney@GEA
We recommend ensuring the temperature controls are properly set and visiting this link for troubleshooting for the refrigerator not cooling enough: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If you suspect your refrigerator is not cooling properly after troubleshooting, we recommend having a technician come out to diagnose the issue. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps. If you have any additional questions or concerns we are always here to help - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
This refrigerator is beautiful on outside. But …
on August 15, 2022
Posted by: Teddk
from Monticello IN
The drawers for veggies are plastic and difficult to slide in. The freezer is very small you lose a lot of freezer space with counter depth.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 17, 2022
Hi- Thank you so very much for taking the time to share your perspective on your beautiful new refrigerator. While we continually strive to meet the needs of our consumers, we also understand there's always room to improve. We truly apologize for this unit not meeting your expectations and for any inconvenience it may be causing you and will gladly share this information with our product design team. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very nice smaller size fridge.
on August 21, 2022
Posted by: Ballaghman
from NC
Lovely size fridge freezer for a smaller space and family and on the less expensive side. The only negative I’d say so far is the motor can be quite noisy. But the interior is well designed the water ice works well and the finger print resistance is good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com