Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Average customer rating
4.1
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
487
4 Stars
338
3 Stars
120
2 Stars
47
1 Star
73
79%of customers recommend this product.
(
764 out of
963)
Customer Reviews for GE - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator with Space Saving Ice Maker - Stainless Steel
Customer Rating
5
Awesome!
on April 15, 2022
Posted by: Pamela O
from Florida
Great refrigerator and great price ! Just love it !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge so spacious
on April 17, 2022
Posted by: Kristen in Maine
from Maine
Love how spacious the fridge is. So many options for storing items in fridge with moveable shelves. Wish freezer was a little bigger
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fit sleek design and awesome features
on April 18, 2022
Posted by: theboys22
from New York, NY
Excellent product, sleek design features and reliability.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!!
on April 18, 2022
Posted by: KMTM22
from New Hampshire
We love our new Counter Depth fridge. Never had one with ice and water in the door and it’s a game changer, especially for all the grandkids… they can get their own water.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Freezer handle fell off
on April 19, 2022
Posted by: GenAnn
from Nashville, Tn
Our bottom freezer handle fell off and this model is not part of the recall. Can you consider it to be since I also see another one reported and who knows how many others.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, April 20, 2022
Hi there,
We appreciate you taking some time to review your refrigerator. It's great to see that you love the design, how well it performs, and the incredible features! We're awfully sorry to hear about the handle falling off and have some tips we'd like to share with you.
If the handles are not installed properly, please check the following:
Stainless Steel Handles with set screws: Tighten the set screws at each end of the handles. Most handles require a 3/32" or 1/8" Allen wrench to tighten.
Plastic (Colored) Handles and Stainless Steel Handles without set screws: The refrigerator handle has to be pulled firmly down and the freezer handle pulled firmly to the left until you feel it click or hear it snap into place. It will feel locked into place. The trick for removing the freezer drawer handle is to stand at the left end of the freezer drawer/freezer handle and grab the handle and pull it to the left. It will not work if you face the freezer handle and pull left. You must stand to the left side of the handle and pull towards you.
Check out more information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779&_ga=2.116339397.259412774.1650286593-1399050172.1598645166
We'll be sure to pass your comments to our development team. Hope this helps. Mike@GEA
We appreciate you taking some time to review your refrigerator. It's great to see that you love the design, how well it performs, and the incredible features! We're awfully sorry to hear about the handle falling off and have some tips we'd like to share with you.
If the handles are not installed properly, please check the following:
Stainless Steel Handles with set screws: Tighten the set screws at each end of the handles. Most handles require a 3/32" or 1/8" Allen wrench to tighten.
Plastic (Colored) Handles and Stainless Steel Handles without set screws: The refrigerator handle has to be pulled firmly down and the freezer handle pulled firmly to the left until you feel it click or hear it snap into place. It will feel locked into place. The trick for removing the freezer drawer handle is to stand at the left end of the freezer drawer/freezer handle and grab the handle and pull it to the left. It will not work if you face the freezer handle and pull left. You must stand to the left side of the handle and pull towards you.
Check out more information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16779&_ga=2.116339397.259412774.1650286593-1399050172.1598645166
We'll be sure to pass your comments to our development team. Hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
The refrigerator that I was dreaming of
on April 26, 2022
Posted by: Marturria
from Miami
I've only been using the new refrigerator for a day and everyone in the house is delighted with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on April 26, 2022
Posted by: Daffodils22
from Florida
Looks fabulous in my kitchen! The size of this model fits perfectly in the area designated for a refrigerator and is exactly what I was looking for!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Product too small
on April 27, 2022
Posted by: michcor44
from New York, NY
Product on outside is great, however product is to small on inside. Drawers for vegetables & meats too small & cannot be pulled out all the way for easy accessibility. There are no egg or butter holders, which takes up valuable space in general shelving area. In summery, valuable space was sacrificed to keep width at 33 inches. Manufacturer needs to find a way to make interior more roomy and user friendly. Should consult a woman designer!
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 28, 2022
Hello - We appreciate you taking the time to share your review. We are glad you like the appearance of your new refrigerator. We are sorry you are not happy about the interior space and design of the unit. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development.
Thanks for choosing GE Appliances!
Olga@GEA
Thanks for choosing GE Appliances!
Olga@GEA
Written by a customer while visiting geappliances.com