Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Fits nice in our kithcen
on August 1, 2023
Posted by: HFL mom
from Honeoye Falls NY
Like the shelving units and drawers. LED lighting is very nice. Refrig area is very nice. Freezer area is a little smaller than our last one.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Refrigerator
on August 1, 2023
Posted by: Bill deich
from Hartford iowa
The best refrigerator we have ever own. It gas a great ice maker and water dispenser
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design. Not if you need room for food.
on August 2, 2023
Posted by: JPWatts
The design on this refrigerator was done with out thought. No place for cheeses. The drawers can't open all the way with the approriate door open. None of the shelves can be relocated. Not enough space for 64 oz bottles. The freezer is worse. It holds virtually nothing. My mistake for not doing my research but I needed a frig that would fit.
Features
1
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 3, 2023
Hello - Thank you for taking some time to share your thoughts on this refrigerator. We're incredibly sorry to hear that this model hasn't been exceeding your expectations. That is not the goal we are aiming for.
We are going to be taking this feedback and share it directly with our product and designs team. We know how important it is for the storage and layout to fit as many different items as possible.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to be taking this feedback and share it directly with our product and designs team. We know how important it is for the storage and layout to fit as many different items as possible.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on August 2, 2023
Posted by: Babs616
from West Yarmouth, MA
I love this refrigerator. It’s very spacious for the size. I was very surprised and thought it was going to be much smaller than my last refrigerator but it seems to be very spacious. I also love the water dispenser inside the fridge. Good feature. So far so good. It’s been a month and so far I’m very happy with this purchase. I would recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Small all around. Fridge and freezer
on August 3, 2023
Posted by: OleeLu
from New York
I am very disappointed with this new model. I had the same GE Profile model for 18 years, it was spacious and well designed. After 18 years GE decided to “upgrade” it and now it is so small is only good for a single person. It supposed to be more energy efficient because is smaller but actually, if you decide to go for this model you are going to end up paying more for electricity because just as I had to get a freezer to be able to accommodate my food, you are going to have to do the same.
What’s the point to have a refrigerator if you are being forced to buy only few items so they can fit in this “new and improved” piece of inefficient pice of… Fill in the blank.
What’s the point to have a refrigerator if you are being forced to buy only few items so they can fit in this “new and improved” piece of inefficient pice of… Fill in the blank.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 3, 2023
Hello,
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator. We value your opinion, and appreciate your feedback!
We are sorry to hear that you are disappointed in the storage space and capacity this refrigerator has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review. We hope you will allow us to make it up to you in the future.
-Devin@GEA
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator. We value your opinion, and appreciate your feedback!
We are sorry to hear that you are disappointed in the storage space and capacity this refrigerator has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review. We hope you will allow us to make it up to you in the future.
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New frig
on August 4, 2023
Posted by: DrA MTK
Well made more internal space than previous machine better interior lighting fits perfectly
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice Ice Baby!
on August 4, 2023
Posted by: EKC19
from TC, MI
Decent fridge, does it's job. The only annoyance is that the icemaker is on steroids and continues to make ice so that when I open the freezer, some ice comes flying out the bottom onto the kitchen floor.It's smaller than I'm used to so sometimes it's a challenge after grocery shopping. I'd still recommend through.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Great fit! But…..
on August 5, 2023
Posted by: Liz504
from Greensburg, pA
Love the size and fits perfectly in our space. The fridge is very noisy and constantly has a long humming vibration. I’m hoping we can get this sorted. Only been installed a month.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 7, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are pleased to hear that you are enjoying the size and fit this refrigerator offers. However, we are sorry to hear that you are hearing the noises you described above. If you hear buzzing from your refrigerator, it is most likely coming from the icemaker or water valve, as is normal.
If the noise gets worse, or if you prefer a service technician comes out and takes a look at this for you, you can schedule a service appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are pleased to hear that you are enjoying the size and fit this refrigerator offers. However, we are sorry to hear that you are hearing the noises you described above. If you hear buzzing from your refrigerator, it is most likely coming from the icemaker or water valve, as is normal.
If the noise gets worse, or if you prefer a service technician comes out and takes a look at this for you, you can schedule a service appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com