Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
if you want quite running this isn't it!!
on July 18, 2023
Posted by: snowboss
from tughill ny
runs good and its so noise you can hear it all over the house !!
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 19, 2023
Hello there,
Thank you for taking the time to reach out, we hope you’re doing well. We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Thank you for taking the time to reach out, we hope you’re doing well. We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 18, 2023
Posted by: Flyfishwv 19966
from DE
We liked the size and features of this refrigerator. I did not want an outside water ice dispenser and liked the way this was set up
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy refrigerator!
on July 18, 2023
Posted by: RitaF
from Princeton TX
Beautiful styling on this stainless French door refrigerator! Lots of room inside with options for food and beverage placement. It's keeping drinks and food nice and cold.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Something new
on July 19, 2023
Posted by: Joebella
from Irwin Pa
So far so good!
No problems yet.
Love the bottom freezer.
No problems yet.
Love the bottom freezer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 27, 2023
Hey there,
Thanks for much for taking the time to share! We're so glad to hear that your new refrigerator is working well for you. That's great news! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We hope that you will enjoy your appliance for many years to come! - Tierra@GEA
Thanks for much for taking the time to share! We're so glad to hear that your new refrigerator is working well for you. That's great news! The LED lighting is one of our favorite features of this model. It just makes it so much easier to find whatever you're looking for!
We hope that you will enjoy your appliance for many years to come! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the stainless steel
on July 19, 2023
Posted by: Fam home
I don’t like the double French doors how when opened all the way they fly back and all the bottles in door shake and rattle. The freezer drawers seem smaller than usual
Written by a customer while visiting geappliances.com
Customer Rating
3
Crooked door
on July 20, 2023
Posted by: NMMD
from Sheboygan WI
My new refrigerator was delivered and installed on June 22nd. The new one has many features I like: lots of room on the doors, nice drawers for cold cuts and cheeses, and produce drawers that aren't freezing things like my last one did. The freezer is a little small, but I like the moveable spacer. My big problem was that the left door was crooked, not too high or too low, it was crooked and hit my cabinet when it opened. The door was replaced yesterday and is a little less crooked, but it is still crooked and it still hits my cabinet, but not as often. I am really disappointed.
Features
4
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 21, 2023
Good morning,
Thank you for taking the time to share honest feedback regarding your new GE french door refrigerator. We love to hear the pros and cons when it comes to your appliance.
We are happy to hear that you are enjoying the capacity and space this refrigerator has to offer. However, we are sorry to hear that you are experiencing issues with the refrigerator door hitting your cabinet due to it being crooked. If the issue is still not resolved, we recommend scheduling an additional service appointment with our service department so we can get this resolved for you.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to share honest feedback regarding your new GE french door refrigerator. We love to hear the pros and cons when it comes to your appliance.
We are happy to hear that you are enjoying the capacity and space this refrigerator has to offer. However, we are sorry to hear that you are experiencing issues with the refrigerator door hitting your cabinet due to it being crooked. If the issue is still not resolved, we recommend scheduling an additional service appointment with our service department so we can get this resolved for you.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful design
on July 21, 2023
Posted by: Bunco
from Denver, CO
The perfect size for my apartment. This is my second GE fridge, one is still in my condo as a rental. Beautiful style, easy operation.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just another refrigerator
on July 22, 2023
Posted by: newport80
Somewhat noisy- seems to run almost constantly. Not a big ‘fridge with door shelves taking up a lot of room from depth of inside shelves’ availability.
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 25, 2023
Hello - Thank you so much for taking a moment to share your review on this refrigerator. We're sorry to see that this model hasn't been exceeding your expectations.
We are going to take the feedback you've provided and share it directly with our product team. This will allow them to take a look at everything and look for improvements that we can add going forward. We strive to make the best appliances we possibly can and your review really helps.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We are going to take the feedback you've provided and share it directly with our product team. This will allow them to take a look at everything and look for improvements that we can add going forward. We strive to make the best appliances we possibly can and your review really helps.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com