Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Nice looking refrigerator
on July 16, 2023
Posted by: Sylvester43
It works fine for a family of 2 but I would rather have more room for fruits and vegetables, don’t need the drawer for bottles.
Written by a customer while visiting geappliances.com
Customer Rating
4
Going to take some getting use to the downsizing
on July 16, 2023
Posted by: Peeka_boo
from Auburn CA
The smallest narrow shelves only fit at the bottom of the doors below the bigger deep shelves. You have to squat down to see what’s in them. Those narrow shelves should be at the top of the doors so you can see what is in them. The vegetable fruit drawers don’t open far enough to rummage through to find anything. I do really like the lighting though. Main refrigerator shelves are limited as far as spacing but I’ll learn to live with it.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the size
on July 16, 2023
Posted by: Mel555
from Lakefield, Minnesota
I love the size of fridge for the camper. Lots of door space and adjustable everything.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Lot of room in freezer and lot of room on the side
on July 17, 2023
Posted by: Joes fridge
from Galloway NJ
So far everything seems good everything stays cold I like the underneath freezer
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new GE fridge
on July 17, 2023
Posted by: JosephSam
from Los Angeles
Love my new GE fridge. I have more room in my little condo kitchen, thanks to counter depth size. The stainless steel finish barley smudges, and now to have a water feature is huge!! No more big plastic containers !!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Clean look
on July 17, 2023
Posted by: Cherielynn02
Love the water on the inside, makes the outside look clean and sleek. The freezer is a little small if you have a large family. But we are fine with the two of us.
Written by a customer while visiting geappliances.com
Customer Rating
4
A nice one.
on July 17, 2023
Posted by: RajJay
from Malvern, PA
Installed on 7/14/2023
Bill Order number Model GWE19JYLFS differs from the registration model number GWE19JYLGFFS. Csutomer service says it is the same APPLE to APPLE.
So far, it is running. Installers were Columbians, Excellant, ready to listen. We got the Refrigerator from GERHARd's, Malvern, PA store. Store is clean.
ICELINE & WATER line hooked up. It makes lots of ICE cubes. We are thinking of turn off ICE maker as we do not need it now, maybe we will turn on when needed. It is a good looking refrigerator.
Bill Order number Model GWE19JYLFS differs from the registration model number GWE19JYLGFFS. Csutomer service says it is the same APPLE to APPLE.
So far, it is running. Installers were Columbians, Excellant, ready to listen. We got the Refrigerator from GERHARd's, Malvern, PA store. Store is clean.
ICELINE & WATER line hooked up. It makes lots of ICE cubes. We are thinking of turn off ICE maker as we do not need it now, maybe we will turn on when needed. It is a good looking refrigerator.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Small, noisy, but functional
on July 17, 2023
Posted by: marcivan
from Centerville, OH
Pros: Our house was built in the 1960's, so the unit fits in the space, and fit through the doors/openings, that we have available. The installers were careful and very professional.
Cons: It is noisy! When the top, i.e. the refrigerator, is full, it freezes some of the food. The bottom, i.e. the freezer, is small and not very functional. The sides of the unit are not wrapped in stainless steel, something that we did not notice in our appliance center's showroom.
Bottom line: Due to our space constraints, we would at least consider purchasing again.
Cons: It is noisy! When the top, i.e. the refrigerator, is full, it freezes some of the food. The bottom, i.e. the freezer, is small and not very functional. The sides of the unit are not wrapped in stainless steel, something that we did not notice in our appliance center's showroom.
Bottom line: Due to our space constraints, we would at least consider purchasing again.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 19, 2023
Hello,
Thank you so much for choosing GE Appliances for your home. We appreciate the honest feedback regarding your new refrigerator. We can certainly understand your concern with the noise and the food freezing. We want to help!
Your unit will make some sounds/noises. This is completely normal for the newly-aged fridge models. There are also sounds/noises that aren't normal. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If foods like fruits and vegetables in the refrigerator section are freezing, this can be caused by several factors. Please refer to the link here for guidance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492
If none of these suggestions seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We sincerely hope that the use of your fridge will only get better with time. Best wishes! - Tierra@GEA
Thank you so much for choosing GE Appliances for your home. We appreciate the honest feedback regarding your new refrigerator. We can certainly understand your concern with the noise and the food freezing. We want to help!
Your unit will make some sounds/noises. This is completely normal for the newly-aged fridge models. There are also sounds/noises that aren't normal. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If foods like fruits and vegetables in the refrigerator section are freezing, this can be caused by several factors. Please refer to the link here for guidance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492
If none of these suggestions seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We sincerely hope that the use of your fridge will only get better with time. Best wishes! - Tierra@GEA
Written by a customer while visiting geappliances.com