Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Great fridge for small space
on July 8, 2023
Posted by: Jesselynn81
from Worcester Ma
Upgraded to a new fridge. This fridge was perfect for the small space I have to work with. I have a wall on one side of fridge and can still open the door wide enough to access everything with no issues. Roomy inside fridge. Would have gave 5 stars but freezer is pretty small.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice
on July 9, 2023
Posted by: Refunder195
from Ohio
Very nice but does make a lot of noise when running but my husband thinks it’s because it can’t be pushed all the way back due to a cupboard
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, great use of space
on July 9, 2023
Posted by: maaaahkl
from Easley SC
Love this fridge! Convenience with barn door top amd drawer bottom. The water dispenser on the inside wall saves a ton of space for storage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible fridge, leaks and freezes up.
on July 10, 2023
Posted by: TLACanada
I do not at all recommend this fridge as it first started off with making really loud banging noises. I had someone come in to service it but he normalized the issue and did nothing about it. Said those things happen. Now my fridge either freezes all the food in the fridge or it melts and leaks water. Not at all impressed as I spent alot of time and money researching fridges but I got a raw deal with mine. I've set the temperature at different levels to see what will happen and it's just a hot mess. Not at all happy.
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 11, 2023
Hi there,
We are so sorry to hear that you are having issues with your new GE french-door refrigerator. This is not the quality that we expect here at GE Appliances, and we want to make sure to get this taken care of for you as soon as possible.
With that being said, we would recommend that you schedule a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers will be able to provide a resolution on this for you. Thanks again for your feedback! Please let us know if there is anything else we can assist you with.
Kind regards,
-Devin@GEA
We are so sorry to hear that you are having issues with your new GE french-door refrigerator. This is not the quality that we expect here at GE Appliances, and we want to make sure to get this taken care of for you as soon as possible.
With that being said, we would recommend that you schedule a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our team of service providers will be able to provide a resolution on this for you. Thanks again for your feedback! Please let us know if there is anything else we can assist you with.
Kind regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Enjoying our new purchasew
on July 10, 2023
Posted by: Done gone
from Ct.
We're enjoying our new GE refrigerator. It is all we expected and more. Very happy.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator
on July 10, 2023
Posted by: Photo PG
from Miami Florida
So far so good cooling great no problems it's been great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Did I buy a lemon?
on July 10, 2023
Posted by: Norcalvlash
from Watsonville CA
It looks nice, but the freezer is pretty much useless. The bottom drawer is way too small. And after having it for just a few weeks it’s freezing everything in the refrigerator compartment.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 11, 2023
Hello,
Oh no! We're sorry to hear you're having issues with the temperature of your new refrigerator. We certainly understand how disruptive something like this can be and we're more than glad to provide guidance. If foods like fruits and vegetables in the refrigerator section are freezing, this can be caused by several factors. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492
We hope this helps. If the above suggestions don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for taking the time to connect. Best wishes! - Tierra@GEA
Oh no! We're sorry to hear you're having issues with the temperature of your new refrigerator. We certainly understand how disruptive something like this can be and we're more than glad to provide guidance. If foods like fruits and vegetables in the refrigerator section are freezing, this can be caused by several factors. For more information on this, please click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492
We hope this helps. If the above suggestions don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for taking the time to connect. Best wishes! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features, but miss single door
on July 10, 2023
Posted by: Dopecaveteleman
from Idaho
Great refrigerator with really nice features. Good digital control panel. Was used to deeper shelves for large platters, etc, but TRYING to get used to shallow shelves and larger door pockets. Miss the old single door, like one handed usage, and giving the door a little nudge to close, but now have to learn to SHOVE these doors shut, or put down stuff and walk back to close with both hands.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com