Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,499 Reviews)
Rating breakdown 1,499 reviews
5 Stars
796
4 Stars
403
3 Stars
141
2 Stars
70
1 Star
89
79%of customers recommend this product.
(
880 out of
1,110)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
easy to use
on June 30, 2023
Posted by: bob503
what time I have had it I love it , looks great in my kitchen ,easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Counter Depth is Great!
on July 1, 2023
Posted by: Bumwizard
The counter depth makes our kitchen look so much bigger! Love the French doors ; only have to open one door most of the time, saves energy.
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of door storage for easy access!
on July 1, 2023
Posted by: Compact refer
from Clovis, ca
This is my first day first couple hours with the product- east set up, 18 cu ft seems pretty large inside, I think the freezer is smaller than my old one though. It’s ok, I had to throw out half the contents of the old one, the food was expired anyway. I really love the compact space it takes up, possibly even smaller than my very old refrigerator! I wanted counter depth, insisted on it! And I’m very happy with it so far
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall I'm very happy with the purchase.
on July 2, 2023
Posted by: sandybeachnj
from new jersey
Looks wonderful in our kitchen. The refrigerator is a perfect fit for our space but the freezer is a bit small.
The interior lighting is great and the adjustable shelves are easy to use.
Cleaning simple inside and out.
Ice and water features are nice. And it's quiet! Which is a big plus in our open floor plan
The interior lighting is great and the adjustable shelves are easy to use.
Cleaning simple inside and out.
Ice and water features are nice. And it's quiet! Which is a big plus in our open floor plan
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE refrigerator French doors
on July 3, 2023
Posted by: Anonymous
Had my refrigerator for four Days and it quit working. Lost a lot of food didn’t figure. I’d have to worry about a brand new refrigerator. They don’t make anything like they used to everything you buy. Today is junk very disappointment.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 5, 2023
Good morning,
We are so sorry to hear that your refrigerator has stopped working and cooling properly. This is certainly not normal operation, nor the quality that we expect, and we truly apologize.
If you have experienced food loss, we recommend contacting our Consumer Relations Department so they can assist you further and possibly provide compensation. You can contact them at 1-800-386-1215 Monday -Friday 8:00-6:00 EST.
We have an excellent team of service providers, and we are confident they can get this repaired for you under the manufacturer's warranty. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
We are so sorry to hear that your refrigerator has stopped working and cooling properly. This is certainly not normal operation, nor the quality that we expect, and we truly apologize.
If you have experienced food loss, we recommend contacting our Consumer Relations Department so they can assist you further and possibly provide compensation. You can contact them at 1-800-386-1215 Monday -Friday 8:00-6:00 EST.
We have an excellent team of service providers, and we are confident they can get this repaired for you under the manufacturer's warranty. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a fan!
on July 3, 2023
Posted by: Juls47
Major sweating on the outside between the French doors. And is a little loud when running.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 5, 2023
Hi there,
Thank you for taking the time to provide feedback regarding your new GE french-door refrigerator. We are sorry to hear that there is moisture on the outside of your refrigerator. We are happy to provide troubleshooting information to help resolve the issue.
If you are experiencing moisture between your refrigerator doors:
- Check your fresh food and freezer doors for splits or tears in the gasket. Gaps in the gaskets can also cause a moisture issue. Moisture on or around the case could be a result of improper air clearances between the sides or top of the refrigerator and adjacent cabinets.
- Check to see if your refrigerator has an Energy Saver feature. If your refrigerator has an Energy Saver feature, wipe the exterior surface dry and turn the Energy Saver off or select "Set Here If Moisture Appears On Exterior." Turning the Energy Saver feature off will increase the electricity used; however, the heaters will now be used help minimize moisture around the doors.
If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliance factory service team. We are confident they can accurately diagnose and repair the issue at-hand.
Thank you,
-Devin@GEA
Thank you for taking the time to provide feedback regarding your new GE french-door refrigerator. We are sorry to hear that there is moisture on the outside of your refrigerator. We are happy to provide troubleshooting information to help resolve the issue.
If you are experiencing moisture between your refrigerator doors:
- Check your fresh food and freezer doors for splits or tears in the gasket. Gaps in the gaskets can also cause a moisture issue. Moisture on or around the case could be a result of improper air clearances between the sides or top of the refrigerator and adjacent cabinets.
- Check to see if your refrigerator has an Energy Saver feature. If your refrigerator has an Energy Saver feature, wipe the exterior surface dry and turn the Energy Saver off or select "Set Here If Moisture Appears On Exterior." Turning the Energy Saver feature off will increase the electricity used; however, the heaters will now be used help minimize moisture around the doors.
If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliance factory service team. We are confident they can accurately diagnose and repair the issue at-hand.
Thank you,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the look of stainless steel
on July 3, 2023
Posted by: Sue and Brien
from Wayland, NY
Much more room than my old refrigerator and I love the ice water feature
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value
on July 3, 2023
Posted by: Kennygo
from CA
Counter depth is great. Fits great. Love the bottom freezer
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com