Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,496 Reviews)
Rating breakdown 1,496 reviews
5 Stars
795
4 Stars
402
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,107)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Small/ flimsy
on April 7, 2023
Posted by: Sflowers2023
from Fort Myers zflorida
Smaller than expected/ Plastic is flimsy and bends when you open drawers.
Features
4
Quality
3
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 10, 2023
Hello there, thank you for taking the time to reach out with this. We are very let down to read that this refrigerator has not met your expectations in terms of size and shelf material, and we will certainly be passing this feedback along to the appropriate teams for review.
If you need any assistance from us in the future, please feel free to reach out. -Elliot@GEA
If you need any assistance from us in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
way too small inside
on April 8, 2023
Posted by: 0urs
from Florida
I Think this refrigerator is too small, It diduld n't look that store, the shelves are cheap plastic,
the freezer is way too small, I wish we could trade it in, for a bigger one. Its only about 2 month old, Its a good refrigerator, but just too small for us.
the freezer is way too small, I wish we could trade it in, for a bigger one. Its only about 2 month old, Its a good refrigerator, but just too small for us.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 10, 2023
Hello there,
We appreciate you taking the time to leave your feedback and review. No matter positive or negative, it means a lot to us. We hope that the more you use your refrigerator the more you will like it.
If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
We appreciate you taking the time to leave your feedback and review. No matter positive or negative, it means a lot to us. We hope that the more you use your refrigerator the more you will like it.
If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Possible issues with the temperature
on April 8, 2023
Posted by: RS60
from Murrells Inlet SC
Fridge is nice, very quiet makes lots of ice. We received this about 4 weeks ago. When I set the temp to 40 degrees, it reads according to the thermometer I placed in the fridge 30 degrees. BTW I have 2 dial gauges in there and they read the same. I set it to 44 degrees and then the gauges read 40 degrees. Fortunately I purchased an extended warranty. I'll wait and see if it settles down in the next few weeks.
Features
5
Performance
2
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far OK
on April 10, 2023
Posted by: jcld
from CT
I bought this to fit the space - I needed counter depth and no more than 33" wide. This fits beautifully, just a couple of inches taller than the old fridge. But it seems quite a bit smaller on the inside, maybe because of the plumbing required for water and ice (which I don't use). If you never had a bottom freezer it takes some getting used to, and this stores quite a bit less than my old one which was a top freezer and basically a large rectangular box. I had to give away quite a bit of frozen food to make the transition.
Now the bad- it makes a very loud buzzing sound, but it seems random so I can't pinpoint when. I'll definitely have this checked out during warranty though.
Now the bad- it makes a very loud buzzing sound, but it seems random so I can't pinpoint when. I'll definitely have this checked out during warranty though.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not what I expected.
on April 13, 2023
Posted by: Referman23
from Colorado
The noise of motor is very loud. Wakes us up or if in living room we have to turn up tv volume when high cooling turns on. Freezer too small. Would have preferred to keep our 20 year old refer that was quieter and had more freezer space.
Do like the water tap inside the unit. And it is a nice looking refer in our small kitchen remodel.
Do like the water tap inside the unit. And it is a nice looking refer in our small kitchen remodel.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 13, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We would recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator.
We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from. We would recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fridge, low energy use, small freezer
on April 13, 2023
Posted by: GLacierboy
from New York, NY
Good fridge, low energy use, small freezer. Hope this fridge last 15 years
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
size is perfect for two people.
on April 15, 2023
Posted by: sardegna
from Plainville ct.
Like the stainless steel finish. Like all the features like door alarm. Ice maker works great.
Refrigerator run quiet.
Refrigerator run quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Small but nice!
on April 16, 2023
Posted by: My name is GE
from Loves Park
I love all the features of this refrigerator. It is a lot smaller than my previous fridge, but this one fits perfectly in the kitchen. It’s a good thing I kept my old one in the garage, yo store the things I don’t use everyday.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com