Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,496 Reviews)
Rating breakdown 1,496 reviews
5 Stars
795
4 Stars
402
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,107)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great Features
on March 29, 2023
Posted by: Amylou159
from Naples FL
Very nice addition to my outdated kitchen! Love the finish!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 5, 2023
Hey there,
We're so glad to hear that your new fridge works well. Thank you for choosing GE Appliances for your home!
The showcase LED lighting is one of our favorite features. You can find exactly what you’ve been looking for under crisp, clear lighting
We hope that you will enjoy this unit for many years to come.
Have a great day! - Tierra@GEA
We're so glad to hear that your new fridge works well. Thank you for choosing GE Appliances for your home!
The showcase LED lighting is one of our favorite features. You can find exactly what you’ve been looking for under crisp, clear lighting
We hope that you will enjoy this unit for many years to come.
Have a great day! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Frigde
on March 29, 2023
Posted by: Frignickname
from Portland, OR
Runs loud and water on inside of fridge is such a disappointment.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 30, 2023
Hello,
We’re sorry to hear that your new refrigerator has been louder than you expected and that you’ve found water inside. We know it’s frustrating when any appliance doesn’t meet your expectations, but it’s even worse when it’s something that you rely on like a refrigerator. We recommend taking a look at the articles below that give you tips on what to do if you find water inside your fridge, as well as a list of normal and abnormal noises you may hear your unit make.
Water:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19366
Normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you are unable to find the cause of the water in the refrigerator, or if the noises you are hearing are listed under the abnormal section, then we recommend taking advantage of your warranty and having things diagnosed by one of our certified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re sorry to hear that your new refrigerator has been louder than you expected and that you’ve found water inside. We know it’s frustrating when any appliance doesn’t meet your expectations, but it’s even worse when it’s something that you rely on like a refrigerator. We recommend taking a look at the articles below that give you tips on what to do if you find water inside your fridge, as well as a list of normal and abnormal noises you may hear your unit make.
Water:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19366
Normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you are unable to find the cause of the water in the refrigerator, or if the noises you are hearing are listed under the abnormal section, then we recommend taking advantage of your warranty and having things diagnosed by one of our certified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm and scheduling online.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
More energy efficient and less weight
on March 30, 2023
Posted by: Solitude refrigerator
from Gold Canyon, Arizona
We are full time RVers and had to replace our residential refrigerator when the one that came with the trailer stopped working and we couldn't get anyone to service it (it was a different, well-known brand). We bought a GE, based on their reputation and quality. The new unit weighs less and uses less energy that the old one, both are important considerations when living in an RV.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design and features stainless steel
on March 31, 2023
Posted by: MamaT60
from Vilas,NC
Love the sleek look and the features such as the door shelves
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GE--you can do better than this
on March 31, 2023
Posted by: Chic312Guyo
The freezer: ice drawer needs a lock to prevent it from opening everything the freezer open
There are very few options (if any) to change the location of the containers attached to the doors.
There are very few options (if any) to change the location of the containers attached to the doors.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Haley@GEA, GE_Appliances, April 3, 2023
Greetings.
Thank you for sharing a review on your refrigerator. We can definitely understand that when the design of your new appliances is not what you are expecting, ultimately this causes concerns. We appreciate your review so that we can learn where improvements can be made in future models.
Please feel welcome to connect with us at any time if there is ever anything we can help with. It is truly a pleasure to have you as part of our GE Appliances family.
-Haley@GEA
Thank you for sharing a review on your refrigerator. We can definitely understand that when the design of your new appliances is not what you are expecting, ultimately this causes concerns. We appreciate your review so that we can learn where improvements can be made in future models.
Please feel welcome to connect with us at any time if there is ever anything we can help with. It is truly a pleasure to have you as part of our GE Appliances family.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the exterior colors and size of this model.
on March 31, 2023
Posted by: Addie2
from Ann Arbor
Impressive looking stainless model. Love the shelf options.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit!
on April 1, 2023
Posted by: Vwjw
from Mayville, WI
We chose this particular frig because it was the only model that was not too tall. Perfect fit with 1/2 inch to spare. Delivery men said, "Someone must have measured accurately for this frig." Didn't know if I wanted the counter depth, but absolutely love it. So much space and easy to find what I want.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks awesome!
on April 1, 2023
Posted by: 7soft
from Carterville, IL
Haven’t it it very long. So far so good. It received good product reviews.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com