Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,496 Reviews)
Rating breakdown 1,496 reviews
5 Stars
795
4 Stars
402
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,107)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Great refrigerator for a small space!
on March 20, 2023
Posted by: JayStarr
from Phoenix, AZ
I had to choose a small refrigerator to fit in the available space. This is one of the few available choices I had, so I was pleased that it is a G.E. I like the extra door bins (four per door). It runs quietly, a definite plus! Spills are contained on the glass shelves (yes, I did) and are very easily cleaned up. So far, I am very pleased.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud and shallow depth…watch those measurements
on March 20, 2023
Posted by: Asevans
from Virginia
Pretty product…but please be sure to measure. I misjudged the top of the fridge, not realizing the hinges of the door would extend about 6 inches deep. Meaning…the fridge height fits under my cabinets, but the hinges prevent it from being pushed into the space. My frig protrudes out and prevent my upper cabinets from opening. Thought I had the measurements down. The thing is loud as hell too. It’s ok…but I needed a deeper fridge with normal hinges.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy GE_Appliances, March 22, 2023
Greetings! Thank you for taking the time to leave a review on our website for your new refrigerator. Your feedback is valued and very important to us!
We appreciate your firsthand account of your experience with the unit. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We appreciate your firsthand account of your experience with the unit. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and great GE Quality
on March 21, 2023
Posted by: ricksta
from Massachusetts
Easy access French Doors. Spacious Freezer. Fingerprint resistant Stainless Steel.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome fridge
on March 22, 2023
Posted by: Cubzfan34
from SW Florida
So far so good. Everything works great. Easy set up to what temps you want for fridge or freezer. Deprecate digital settings. Ice maker is great also
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Quality
on March 23, 2023
Posted by: red stick
from Virginia
All of our applicnces are GE...because they are reliable and they work!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Makes an unbearable high-pitched whine. Do not buy
on March 23, 2023
Posted by: Mac in DC
from Washington DC
This refrigerator looks fine and works fine. I was initially happy to have it. After about three or four hours I noticed a high-pitched whine coming from the compressor. I thought it would go away after a couple days but it did not. I’ve had this refrigerator for five months now, and I can’t stand the noise it makes. Every person who comes to repair says this is the “normal operating sound”. So there is nothing they can do.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, March 23, 2023
Hello- We can understand how upsetting it is when an appliance doesn't meet your expectations.
We also understand that there is always room for improvement. We will gladly share your concerns with our product design team.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
We also understand that there is always room for improvement. We will gladly share your concerns with our product design team.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge but it rumbles light a freight train
on March 24, 2023
Posted by: KLabombard
from Maine
Purchase this refrigerator to replace a Samsung that had a recurring leaking problem. So far this one does not have any leaks, but it runs so very loudly that it sounds like a freight train running through my kitchen, I really wish the noise were at a lower decibel Have only had the refrigerator for a couple of weeks so time will tell how well it runs. The other downfall is that the freezer section is very small compared to my last fridge of the same CF
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Decent f
on March 25, 2023
Posted by: pop39
Refrigerator is nice, keep things cold. Plenty space. My only complaint, and I am not a refrigerator expert but it seems the refrigerator goes through some sort of periodic cycle that is obnoxiously loud. Not sure if that is normal.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, March 27, 2023
Hi - Thank you for taking the time to share your perspective regarding your new GE Refrigerator.
The normal operation of your refrigerator will create some sounds or noises. We would recommend referring to the article link attached below for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you think the noise is not normal we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
The normal operation of your refrigerator will create some sounds or noises. We would recommend referring to the article link attached below for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you think the noise is not normal we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We’re confident that you’ll be able to enjoy your new refrigerator for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Written by a customer while visiting geappliances.com