Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,496 Reviews)
Rating breakdown 1,496 reviews
5 Stars
795
4 Stars
402
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,107)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great size for camper hadn’t had long to give rev
on March 5, 2023
Posted by: Ding23
from Ms
Hadn’t had frig long enough to give much of a review yet but great size for a camper which is what it is in.
I would recommend this to a friend!
Features
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking
on March 6, 2023
Posted by: Kathleenj543
from Ionia Michigan
Nice layout. Lots of room to put groceries. Easy to access Like the big drawer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good for our second home
on March 6, 2023
Posted by: Fridgeattheneach
from Gearhart
So far, so good. It fit our space perfectly. Love the inside water dispenser.
I would recommend this to a friend!
Features
4
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 10, 2023
Hi!
We're so glad to hear that you are pleased with your new fridge! Thank you so much for choosing GE Appliances for your home.
We hope that your new unit will bring satisfaction for many years to come.
Have a wonderful day! - Tierra@GEA
We're so glad to hear that you are pleased with your new fridge! Thank you so much for choosing GE Appliances for your home.
We hope that your new unit will bring satisfaction for many years to come.
Have a wonderful day! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Convenient Size
on March 7, 2023
Posted by: Cassie4
from Virginia
Since I was limited on the size I could fit in my kitchen but wanted this style, this was the only option in stainless steel I could find besides a Samsung (was told to avoid samsung). The fridge is beautiful and works great, but there are a few pros and cons so far:
Pros: lots of fridge space and ability to change shelf sizes
Cons: bottom drawer requires both doors to open to come out which releases a lot of cold air - freezer doesn't have much storage space so you WILL need another freezer if you have a family - water dispenser inside the fridge releases the cold air while VERY SLOWLY filling your glass.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Well organized spaces
on March 7, 2023
Posted by: Dapetrucci
from Detroit Michigan
I love the top section. It has a veggie drawer at the bottom with adjustable size. The entire top area is very well layer out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I wish I had listened to the negative reviews.
on March 8, 2023
Posted by: unhappy789
from CT, USA
Every negative review I read about this refrigerator ended up being correct. My sole requirement was to find a quiet refrigerator to replace my old one, and this refrigerator is differently and more horrifically noisy. While it has quiet periods throughout the day, the gamut of noises it makes when its running are almost enough to drive me to tears. My ears have actually been ringing at night because of some of the strange high pitched rattling sounds it makes. I should be able to return this refrigerator for a full refund so that I can purchase something else and that will never happen. I regret this purchase deeply.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jessica@GEA, GE_Appliances, March 9, 2023
Hello,
We’re so sorry to hear that the noise your refrigerator is making has affected you so badly. We understand how frustrating this must be and appreciate you taking the time to provide us with feedback on your experience. We suggest taking advantage of your warranty and scheduling a service appointment by calling 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm . We have every confidence that our GE Certified technicians can diagnose and resolve this issue with your refrigerator. Please know we’re here to help should you need us. Kind regards, Jessica@GEA
We’re so sorry to hear that the noise your refrigerator is making has affected you so badly. We understand how frustrating this must be and appreciate you taking the time to provide us with feedback on your experience. We suggest taking advantage of your warranty and scheduling a service appointment by calling 1-800-GECares (1-800-432-2737) Monday–Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm . We have every confidence that our GE Certified technicians can diagnose and resolve this issue with your refrigerator. Please know we’re here to help should you need us. Kind regards, Jessica@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezes food
on March 8, 2023
Posted by: Ging18
from Michigan
Our fridge even set at 41 is freezing our produce, in the drawer and on the shelves. Other than that I like the fridge
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Zahira@GEA, GE_Appliances, March 9, 2023
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for your food freezing in your Refrigerator, we know that can be frustrating. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team.
We do have this article with some tips we can provide you with to address the freezing:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Thank you for being the best part of GE Appliances; if you ever need additional assistance, please reach out to us, we are here for you!
Zahira@GEA
We do have this article with some tips we can provide you with to address the freezing:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Thank you for being the best part of GE Appliances; if you ever need additional assistance, please reach out to us, we are here for you!
Zahira@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and efficient
on March 8, 2023
Posted by: Mark530
from Grass Valley Ca
The new refrigerator looks good and works well. It is quiet. The ice maker does take up considerable space in the freezer. With the counter depth that can be limiting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com