Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,495 Reviews)
Rating breakdown 1,495 reviews
5 Stars
795
4 Stars
401
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,106)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Seems to work well, but NOISY!
on December 30, 2022
Posted by: hhhhhuuuuuummmmmmmmmmmmmm
from Buffalo, NY
Maintains temperature. Seems to be well made. Flow from water spigot is barely more that a dribble (could be a bit stronger). My biggest complaint is the loud high-pitched hum that comes from the compressor whenever the refrigerator is running. It is VERY annoying.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 3, 2023
Thank you for sharing your honest feedback with us! We’re so sorry to hear about the aspects of this refrigerator that didn’t meet your expectations. We understand just how frustrating loud noises can be, so please know that we’ll be happy to share this information with our product team.
Throughout operation, there are many noises you may hear coming from this refrigerator. These sounds are normal and may include clicking, gurgling, dripping, humming, buzzing, and more. If you continue to experience this loud hum, you may want to consider scheduling service with a GEA technician by calling 1-800-432-2737.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. We hope this information has been helpful, and if you ever have additional concerns, please do not hesitate to contact us. All the best – Matthew@GEA
Throughout operation, there are many noises you may hear coming from this refrigerator. These sounds are normal and may include clicking, gurgling, dripping, humming, buzzing, and more. If you continue to experience this loud hum, you may want to consider scheduling service with a GEA technician by calling 1-800-432-2737.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. We hope this information has been helpful, and if you ever have additional concerns, please do not hesitate to contact us. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits great
on December 31, 2022
Posted by: Ggma3
from Utah
This fits in my space in my old house and I love the counter depth.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Sleek style, compact
on January 4, 2023
Posted by: jns06
from Trumbull, CT
So far 1 week in we love the new GE fridge. We knew it would be smaller than our old one so no complaints there but if family is larger than 2 people, you would go larger. Our only tiny complaint is that it is a bit noisy we can hear it running (maybe it has a break in time or the fan that runs is a new feature to us.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE refrigerador
on January 4, 2023
Posted by: Maddy0611
from Puerto Rico
Got my new refrigerator at rooms to go . So far I love it. Makes ice and has water inside .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Replacement parts, and noise from the motor.
on January 6, 2023
Posted by: Ron Wellington
from Albion Mi
Replacement parts will not fit. The compressor motor makes noise, vibrates, and makes noise sounds now.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , January 10, 2023
Hello- Thanks for reaching out. We can understand your concern and are happy to help! We appreciate your purchase and understand your concern in regards to the sounds you are hearing. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. The new high efficiency compressors run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. If you haven't already, please reach out to GE Parts at 1-877-959-8688. Let us know if you have any questions in the future, we are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Gorgeous French Door fridge
on January 6, 2023
Posted by: canela6606
Very modern and clean GE fridge. It is well organized inside and even has a subtle side water dispenser. The freezer does the job with making ice as well. Thank you.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Just what we needed
on January 8, 2023
Posted by: AlexP89
from Chicago
Not many options for counter depth but this is exactly what we needed. Inside water is perfect and loses no space at all. Ice maker is a touch loud but nothing unbearable.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great price, great features
on January 12, 2023
Posted by: OhmsLaw43
from Payson, AZ
Bought this one because it had everything we wanted and was the right price. The doors open fully even at counter depth. Freezer is a little small but not a minus.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com