Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,495 Reviews)
Rating breakdown 1,495 reviews
5 Stars
795
4 Stars
401
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,106)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
1 month in happy so far
on October 15, 2022
Posted by: toohigh
from ca
very nice and fits my needs perfectly. a bit small for a full family.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate
on October 16, 2022
Posted by: hrsail
from New Jersey
Works as intended. Keeps food fresh.adjustable trays could have been better sized to arrange. Overall a g good refrigerator.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 20, 2022
Hi there,
Thanks so much for the review. We're glad to hear that you like your fridge and that it does a good job at keeping your food cold. We also want to say thanks for letting us know what you think about the shelving, we're always wanting to get better.
If you have questions/concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@GEA
Thanks so much for the review. We're glad to hear that you like your fridge and that it does a good job at keeping your food cold. We also want to say thanks for letting us know what you think about the shelving, we're always wanting to get better.
If you have questions/concerns in the future, know that you're always free to reach out and let us know.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but handles r cheap
on October 16, 2022
Posted by: Kevenandshari
from North vernon in
I like but handles feel cheap and r already showing scratches
Features
3
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Camper fridge
on October 17, 2022
Posted by: radneecy
from North Dakota
Great fridge for all of our camping needs and more!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 17, 2022
Posted by: Nelles19
from Tallahassee
Love the fridge! We were limited for the size we needed and this fit perfectly. Love the no finger prints! Very quiet!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud and frozen over
on October 17, 2022
Posted by: MCMing
from Lincoln, NE
I bought the larger version of this model at my last home and loved it, but when my current fridge arrived a couple of months ago I quickly became disappointed. It is extremely loud and is constantly buzzing, also, the freezer compartment is frosted over. I tried raising the freezer temp by a degree, but the freezer still frosts over.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 19, 2022
Hello - while we're happy to see that you like the appearance of this unit, we're also very sorry to hear that the sound levels and freezer for this refrigerator haven't met your expectations. We know this can be inconvenient, and we completely understand any frustration this may have caused.
Modern refrigerators generate certain sounds/noises due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Also, frost inside the freezer can occur under certain circumstances, and you can learn more about these circumstances here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Modern refrigerators generate certain sounds/noises due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Also, frost inside the freezer can occur under certain circumstances, and you can learn more about these circumstances here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
At first we thought it was loud but….
on October 17, 2022
Posted by: Chuckles25
from Nova scotia
At first we thought it was loud but after a few days we forgot about that. It’s silent most of the time and when the compressor kicks in it’s relatively quiet. Freezer is small but we wanted a stand up freezer anyway. Perhaps it’s big enough for most. I’m happy with it, thought I wasn’t going to be.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Better than expected.
on October 20, 2022
Posted by: Baker881
from Baker881
This replaced a 14 yr old GE French door model. The freezer is so much smaller as is the refrigerator space. Love the way the doors close and the water dispenser. Crisper drawers are 1/2 the size. Love the lighting and how it holds it's temp. Fingerprint stainless seems to work well. Will learn to live with the size. There is a lot of storage on the doors. I would recommend. this model if you have space constraints like I did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com