Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,495 Reviews)
Rating breakdown 1,495 reviews
5 Stars
795
4 Stars
401
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
878 out of
1,106)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Very good design over all.
on September 28, 2022
Posted by: BeerDrinker
from Columbia, SC
It's spacious, and the drawers are smooth in and out. The ice maker is great. The only thing I don't care for is that the doors don't shut well without a hard push. They need a little more effort than our old one.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on September 29, 2022
Posted by: cmlampa
from Easton, PA
Makes loud gurgling noises. Water collects on gasket on freezer drawer. Keeps food cold and frozen so I guess it's doing it's job.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, September 30, 2022
Hello - Thank you for taking the time to write a review. While we're glad you love the appearance and features of your new refrigerator, we regret to hear your unit is creating a loud sound, and it's collecting water on the gasket. We understand how disappointing that would be, and we apologize for any inconvenience this has caused.
The normal operation of your refrigerator will create some sounds or noises. The following link contains normal sounds and troubleshooting tips for unusual sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
Regarding the water on the gasket - If the gasket is not touching the freezer door and frame of the refrigerator evenly on all sides, please review the following troubleshooting article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403&_ga. -- If this does not fix the issue, we recommend getting serviced. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps! We strive to provide the best quality and take reviews like yours to help us improve. Thanks again for your feedback. We hope you have a great day. -Shayla@GEA
The normal operation of your refrigerator will create some sounds or noises. The following link contains normal sounds and troubleshooting tips for unusual sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
Regarding the water on the gasket - If the gasket is not touching the freezer door and frame of the refrigerator evenly on all sides, please review the following troubleshooting article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403&_ga. -- If this does not fix the issue, we recommend getting serviced. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
We hope this helps! We strive to provide the best quality and take reviews like yours to help us improve. Thanks again for your feedback. We hope you have a great day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy refrigerator
on September 30, 2022
Posted by: Tim in Woodstock
from Georgia
It’s a nice refrigerator and the space is very user friendly but it makes more noise than any refrigerator I’ve ever seen.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic features
on October 1, 2022
Posted by: SunnyBoo Love It
from Butler PA
Sleek appearance and spacious/ergonomic interior design was a perfect fit for our limited kitchen space. Love everything about this refrigerator ...the freezer could have been a little larger but we are extremely pleased with our purchase!
Delivery personnel we're also very accommodating.
Delivery personnel we're also very accommodating.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fingerprint resistance is a big plus!
on October 1, 2022
Posted by: Duke2424
from Scranton, PA
The fridge is good but the freezer is small due to the ice tray
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice refrigerator.
on October 1, 2022
Posted by: Tom Dom
from Mount Snow VT
This refrigerator was perfect for us in our ski house!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Buy
on October 2, 2022
Posted by: Jack7
from Atlanta
Very sleek and attractive, good features, and a good buy. Excellent compact model for a couple, but not large enough for a family. Freezer compartment is relatively small.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
EASE OF USE
on October 3, 2022
Posted by: ClassyLadyCC
from Camden, NJ
I am totally satisfied with my new refrigerator!!! The ease of installation, the spacious compartments and the state of the art technology is the best!! My family is the best for helping me select this product as an addition to my renovated kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com