Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,494 Reviews)
Rating breakdown 1,494 reviews
5 Stars
794
4 Stars
401
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
877 out of
1,105)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Poor refrigerator rating
on August 15, 2022
Posted by: Jill Morman
from Wisconsin
I'm not happy with this refrigerator at all. It frosts up inside and a lot of condensation. I want a new one.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Haley@GEA, GE_Appliances, August 31, 2022
Hello there-
We appreciate you so much for providing us with a review and insight on your refrigerator. Your ownership experience is very important to us and we are so sorry to hear yours has been disappointing.
We see there is a service appointment scheduled for you, and are confident that our technicians will be able to fully service your unit. We want you to be able to enjoy all the benefits and looks of this refrigerator in your kitchen.
Please feel free to reach out to us if there is anything further we could assist with. We value your opinions and appreciate your concerns. As always, your friends here at GEA are here to help.
-Haley@GEA
We appreciate you so much for providing us with a review and insight on your refrigerator. Your ownership experience is very important to us and we are so sorry to hear yours has been disappointing.
We see there is a service appointment scheduled for you, and are confident that our technicians will be able to fully service your unit. We want you to be able to enjoy all the benefits and looks of this refrigerator in your kitchen.
Please feel free to reach out to us if there is anything further we could assist with. We value your opinions and appreciate your concerns. As always, your friends here at GEA are here to help.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Will not buy again
on August 15, 2022
Posted by: bklyn1229
from Poughkeepsie, Ny
Much smaller freezer than I anticipated. Have had a tech out 4 times so far since install for repairs.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GEA, September 2, 2022
Hello,
Thank you for your feedback. We're sorry you're not having the best experience with your refrigerator.
We hope this was finally resolved by our techs and thank you again. Have a great day!
Thank you for your feedback. We're sorry you're not having the best experience with your refrigerator.
We hope this was finally resolved by our techs and thank you again. Have a great day!
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on August 16, 2022
Posted by: Annnie
from Atlanta Ga
I have been wanting a French door Frig and I finally got this one. I really do love it. We opted out of the external water and ice option because we always keep a jug of cold water inside. So it’s perfect. No complaints
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
New fridge
on August 16, 2022
Posted by: CLNx
from Minneapolis, MN
Loud. Happy to have it after buying it 2 months before delivery. We don't use the ice maker, don't have it hooked up. Wish there was a better arrangement for the ice cube trays.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, September 1, 2022
Hello,
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but understand that you have some concerns about the design and noise. Your satisfaction is important to us, and we will use your feedback to improve.
There are many normal sounds you may hear from your refrigerator. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this is insightful, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but understand that you have some concerns about the design and noise. Your satisfaction is important to us, and we will use your feedback to improve.
There are many normal sounds you may hear from your refrigerator. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We hope this is insightful, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great refrigerator
on August 17, 2022
Posted by: Dofo
from Pittsburgh
Have only had the refrigerator for a month but is working well. We purchased a counter depth refrigerator and it fits well with our limited space.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice refrigerator
on August 21, 2022
Posted by: drjcraw
from Austin, Tx
Beautiful inside and out. Works GREAT! Keeps my milk Cold Cold!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
nice features for size
on August 21, 2022
Posted by: WJAL
from Minnesota
drawers are to wide to pull out with only one door open
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
My New Fridge
on August 22, 2022
Posted by: happyfridge
from CA
I looked at many and have been very happy with my product. Meets my needs
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com