Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,494 Reviews)
Rating breakdown 1,494 reviews
5 Stars
794
4 Stars
401
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
877 out of
1,105)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great refrigerator
on August 9, 2022
Posted by: Pb80
from Alabama
Great refrigerator had to actually turn temperature up from the recommended 38 degrees
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great upgrade for my new kitchen
on August 10, 2022
Posted by: Suzannemp
from Detroit
This is a beautiful refrigerator with adequate space for 2-3 people. I have a small galley kitchen and this is the perfect size and doesn't overwhelm the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect fit and storage presentation
on August 10, 2022
Posted by: Wolfington
from St Louis
Fits perfectly in our limited space. When opening the doors the lighting makes the items easy to view and access. Only negatives: 1) it is not quiet most of the time but no worse than previous bottom freezer refrigerator. 2) door shelves on left side did not slide in place easily like right side. I cracked one of the shelves while placing one on left side.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 10, 2022
Posted by: Woods Fam
from Charlotte, NC
We love being able to see all of our produce and groceries displayed for easy shopping reminders of when items become low or need to be replaced. I enjoy the capacity of the freezer for easy lower storage and enjoying having all my meats and frozen products at the ready. We are so happy with this refrigerator.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth Frenc
on August 12, 2022
Posted by: JOBD
from Southampton PA
So far it’s been great, perfect size plenty of storage even being counter depth. Great inside water filter feature which keeps the outside more streamlined. No fingerprints at all which is so nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not happy
on August 12, 2022
Posted by: PattiHi
from Green Bay Wi
We’ve had nothing but problems since we got it. The fridge doesn’t keep temp, sometimes it’s ok other times things are frozen solid. There is water on the back wall, usually frozen into icicles. There is a pool of ice in the bottom of the freezer. It randomly makes loud noises or runs loudly, other times it’s fine. There is moisture on outside of the door were they meet in the middle. I’ve called multiple times for service I only get a recoding, I’ll sit on hold for a very long time eventually leaving a message that never gets responded to. Very disappointed with the unit and the lack of service.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 30, 2022
Hello - Thanks for taking the time to write a review. While we're glad you enjoy the features and appearance of this fridge, we regret to hear you have experienced problems with condensation, noises, and irregular temperature. We certainly understand how that can be aggravating and apologize for this matter. We strive to provide the best for our consumers and would love to help.
We see you have been in contact with our service department for repair. Please reach out to your servicer if you have additional questions or concerns. We're confident they'll get you taken care of!
The following link contains sounds your fridge may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.9069557.1749357809.1661781285-1066202793.1647273406.
We're confident you will enjoy this fridge for many years after it is properly diagnosed and repaired. Please reach us directly if you need anything. Best wishes. -Shayla@GEA
We see you have been in contact with our service department for repair. Please reach out to your servicer if you have additional questions or concerns. We're confident they'll get you taken care of!
The following link contains sounds your fridge may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.9069557.1749357809.1661781285-1066202793.1647273406.
We're confident you will enjoy this fridge for many years after it is properly diagnosed and repaired. Please reach us directly if you need anything. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good size for an RV refrigerator
on August 13, 2022
Posted by: Bert44
from Atkinson, NH
Nice size for an RV refrigerator. Love the ice maker and water dispenser inside and not on the outside of the door. The stainless steel and design is very nice looking. Even though it is used in an RV a larger freezer would be nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Freezer Frost in bottom drawer
on August 14, 2022
Posted by: Crys17
from Philadelphia
Don’t get me wrong, I love my new fridge!! However, as soon as It cooled down and the freezer was ready for me to transfer my food from my old fridge that I relocated into my basement, I began having frost and frozen ice drippings in my freezer.
I did level the fridge and it helped a little but I have to remove a lot of the frozen food and put it in my old fridge in the basement because the freezer in my new fridge is much smaller and needs to have a lot of open space for the air flow to keep the freezer cold and reduce the humidity!
Just know that you may need another freezer to keep some of your food in!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 16, 2022
Hi – While we are delighted to hear how much you love your new refrigerator, we are deeply sorry for the difficulty you’re having with frost and ice forming in the freezer drawer. Please accept our apologies for any inconvenience or disappointment this may be causing you. We recommend having an authorized GE Appliances service technician out to look at the refrigerator as we are confident, they can assist you with this. You can schedule a service appointment by calling 1-800-432-2737. Kind regards – Vikki@GEA
Written by a customer while visiting geappliances.com