Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(1,229 Reviews)
Rating breakdown 1,229 reviews
5 Stars
630
4 Stars
347
3 Stars
122
2 Stars
62
1 Star
68
79%of customers recommend this product.
(
731 out of
923)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great features
on May 29, 2023
Posted by: Kimmiez
from Aptos, Ca.
I love the way it looks inside & out. Appreciate the filtered water feature & the removable shelf to store tall bottles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Best layout for small kitchen woes!
on June 30, 2023
Posted by: Plebeian54
from Saint Louis, MO
I’ve only had this product for a week, but install was easy and it cooled very quickly! It was the best option for the space limits I had in my kitchen. I only didn’t give it 5 stars due to the freezer space and some of the fridge door shelves are odd. It does not hold very much and not ideal if you are an individual who bulk purchases frozen foods. Especially because the ice tray takes a fair amount of space. In the fridge, 2 of the in the door shelves are not deep and are on the very bottom and easily hidden by the larger, deeper shelves. Great for your small jars like pasta sauce, but easily forgotten! Overall, I am still very pleased with this style and the general fridge space! I had a side by side prior and this products layout is much easier to work with. Love the inside the fridge water dispenser!!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible noise!
on August 8, 2023
Posted by: Marty24
It would be a zero star if possible. The noise it makes when running makes me so nauseated and gives me such a headache I cannot even be on the main floor. It’s a nightmare. I cannot even sleep it makes me so sick.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 9, 2023
Hi,
Sorry to hear you're having trouble with the loud noise of the refrigerator. We're glad to help you with your refrigerator today.
The normal operation of your refrigerator will cause some sound or noise. If you are concerned about a sound or noise, you can check the article link attached below to determine if it is a normal sound or an unusual sound. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are still having issues after attempting these troubleshooting tips, we recommend scheduling an appointment with one of our service technicians. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Sorry to hear you're having trouble with the loud noise of the refrigerator. We're glad to help you with your refrigerator today.
The normal operation of your refrigerator will cause some sound or noise. If you are concerned about a sound or noise, you can check the article link attached below to determine if it is a normal sound or an unusual sound. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are still having issues after attempting these troubleshooting tips, we recommend scheduling an appointment with one of our service technicians. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or scheduling online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size
on August 15, 2023
Posted by: 52Dee
I'm enjoying the functions of the product. It is totally different from what I had, but I will get used to it. The lights inside are great!
We have an older home (123 years) and space was a concern and we hit the jackpot!
We have an older home (123 years) and space was a concern and we hit the jackpot!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Performs well
on August 17, 2023
Posted by: Gd2go
Works well so far. Keeps food at an ideal temperature. Water line is a nice feature.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Happy Customer!
on August 17, 2023
Posted by: MDF22
from Kalamazoo, Michigan
Our old refrigerator was 30 years old so about time. We were very happy to find this one because we have a old house and it is difficult to find a quality refrigerator that is this size in width. It arrived in perfect condition no doubt to GE's packaging of their products. We love it and will continue to buy nothing but GE appliances due to their excellent customer service!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Time consuming and very limited storage space
on August 17, 2023
Posted by: Spunky1
from Amarillo, Tx
I was really excited about this refrigerator but after one day I’m very disappointed. I clean several houses that the people have these refrigerators, they claim to like them. Maybe it’s because theirs are bigger. It looks roomy enough but if you have tall items they have to go in the door otherwise they will not fit. VERY Limited space to move shelves one shelf you can slide half of shelf back but you still have limited space. I find this feature useless & kinda dumb really. I have a big pitcher for tea and I can only put it in the door by itself so there’s waisted space if I have something there and make tea than I need to find some place to put that stuff. I find it time consuming and very irritating. I wish I paid more attention to the little detail of stuff. All the shelves are very low it’s hard to even put a jar of Mayo on shelf because they are so low and like I said there is no moving your shelves. This is more like for a bar or something to store cold drinks only. It’s not fit for even a single person much less for a family
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 18, 2023
Hello,
Thank you for taking the time to leave an honest review on your new GE Appliances french door refrigerator. We are truly sorry to hear that you are not completely satisfied wtih your appliance due to the strorage space and shelving it has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance provides.
Thank you for your review. We hope in time this refrigerator will grow on you, and you will enjoy the cooling capabilities, various features, and dependability it has to offer. Have a great weekend! -Devin@GEA
Thank you for taking the time to leave an honest review on your new GE Appliances french door refrigerator. We are truly sorry to hear that you are not completely satisfied wtih your appliance due to the strorage space and shelving it has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance provides.
Thank you for your review. We hope in time this refrigerator will grow on you, and you will enjoy the cooling capabilities, various features, and dependability it has to offer. Have a great weekend! -Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Hope it was just a lemon
on August 19, 2023
Posted by: LZ04
Water line froze after 2 days. Refrigerated food froze then the freezer melted. Still waiting on a replacement.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 21, 2023
Hello,
Thank you for reaching out and sharing your feedback on your refrigerator. We are really sorry to know that the water line froze.
This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help! -Charlie@GEA
Thank you for reaching out and sharing your feedback on your refrigerator. We are really sorry to know that the water line froze.
This is certainly not the experience we wish our consumers to have; therefore, we’ll be happy to share this information with our product team so that they may investigate this as well.
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com