Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,491 Reviews)
Rating breakdown 1,491 reviews
5 Stars
792
4 Stars
400
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
875 out of
1,102)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Works well
on July 19, 2024
Posted by: John 102
Great product for the price. …………………………………………………..
Response from geappliances.comBy Michael, GE_Appliances, July 22, 2024
We truly appreciate you choosing GE Appliances to meet your refrigeration needs, and we’re thrilled to hear you’ve been enjoying your new fridge so far. We really love the storage flexibility provided by the quick-space shelf, and the LED lighting makes it so easy to find your favorite foods.
Written by a customer while visiting geappliances.com
Customer Rating
3
Review
on July 20, 2024
Posted by: SASZ135
It's been a solid fridge but the ice maker broke within a year. Repair was covered by warranty.
The freezer is very small and also the freezer handle broke off while not even pulling hard on it.
The freezer is very small and also the freezer handle broke off while not even pulling hard on it.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 23, 2024
We'd like to assist you with your refrigerator. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fridge for smaller kitchen area.
on July 20, 2024
Posted by: Domenic64
Works excellent and fits smoothly in my kitchen. Loving it so far.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 21, 2024
Posted by: B Dawg
from Pleasant Hill, MO
Perfect size for our counter! Doesn't stick out too far. Still has plenty of room on the inside. The water dispenser on the inside is awesome. Exactly what we needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Need a GE repairman
on July 21, 2024
Posted by: DonnaQ
from Burbank IL
I don't believe the seal on the right panel door is tight as condensation is forming on the left panel door. The bottom freezer door seems very wobbly.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, July 23, 2024
Thanks for reaching out to us. This is not the experience we wanted for you and encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your beautiful refrigerator checked by one of our highly trained service technicians.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits nicely in with space allowed
on July 22, 2024
Posted by: Cindy0303
It's smaller capacity allows for easy seeing of products
Written by a customer while visiting geappliances.com
Customer Rating
2
Faulty Refrigerator Operation
on July 23, 2024
Posted by: JamesABC
from Coon Rapids MN
The outward style and appearance is beautiful. Since purchased after about 3 months, I have had to call a GE repairman for the refrigerator making a groaning sound and excessive water condensation coming out of inner refrigerator vent. He replaced a faulty door part for lack of proper sealing when closed. Today 7/23/2024 the refrigerator motor is slightly groaning with excessive snow-like frost deposited all over food products in the freezer compartment. I am currently searching out troubleshooting guide, but having difficulty locating it on computer.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
We only want the best from our appliances, and it’s unexpected to hear that you’d have issues so shortly after purchase. We want to help. We recommend taking a look at the articles below, where you’ll find information on refrigerator sounds as well as things you can check yourself when you’re seeing frost in your freezer.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Frost in freezer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Normal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Frost in freezer:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek fridge/freezer combo
on July 23, 2024
Posted by: Anonymous
Enjoying the new fridge/freezer so far.
Freezer is smaller than expected.
Ice maker is great.
Freezer is smaller than expected.
Ice maker is great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com