Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(1,308 Reviews)
Rating breakdown 1,308 reviews
5 Stars
675
4 Stars
364
3 Stars
129
2 Stars
66
1 Star
74
79%of customers recommend this product.
(
776 out of
980)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Love it and hate it
on May 15, 2024
Posted by: kurly69
I love it and I hate it. We couldn't go bigger because of the space but I expected it to be at least the size of our old, top freezer GE. First of all, it's very loud! The water is loud turning on and off. The ice maker is loud. It makes some kind of bubbly noise. And the doors are loud opening and closing. I know we didn't buy top of the line but it's ridiculous. Also, the freezer is so, so small. There really is not room for much. Luckily we had already decided before that we were buying a stand alone freezer. Lastly, the fridge... Again very small and lots of wasted space. Our old fridge you could fit 6 cans deep, this one =4. The top sliding shelf for bigger water bottles is not deep enough either. And when you try to move the second shelf up, you can't even fit a carton of eggs on it. Also, when you have only 1 door open, you can't pull the fruit/ veggie drawers out all the way. I love the look of it and the water on the inside but overall I'm very disappointed.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, May 16, 2024
We want to help go over some of the sounds you are noticing with your new refrigerator. It can definitely be normal to notice new sounds during operation of a new refrigerator. This is more apparent since they are new sounds. You can take a look at the following article to view all the normal sounds that can occur. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901). Also, we're going to pass along your feedback about the freezer section and shelves over to our product team.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great
on May 15, 2024
Posted by: ref3
Amazing! So Sleek, Easy to use very very functional!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy update
on May 16, 2024
Posted by: Sherry35
It’s convenient to update information before the appointment
Written by a customer while visiting geappliances.com
Customer Rating
3
The ice maker works great
on May 16, 2024
Posted by: Pequot98
from Warwick, Rhode Island
We purchased the home new and the appliances were included I realize the refrigerator is counter depth so they were limited as to what could fit there. The ice making feature is great we get a lot of ice quickly. The freezer on the bottom is to small can’t really fit anything in it. I feel the freezer could have been designed better for more functionality. I also would have preferred the water to be on the outside of the door not just a spicket on the inside very awkward and hard to use.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, May 17, 2024
We are happy to hear that you are enjoying your refrigerator and its icemaker. However, as we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the freezer along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4
very silent
on May 17, 2024
Posted by: jimmy234
fits the kitchen to a tee. Looks great .Meets all my needs as far as a frig .
I would recommend this to a friend!
Features
1
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, May 24, 2024
Thank you so much for taking the time to write this review! We’re so glad to hear that you are enjoying your new refrigerator.
Written by a customer while visiting geappliances.com
Customer Rating
5
Simply Functional & Reliable
on May 17, 2024
Posted by: DRCKJ77
from Eureka, California
I appreciate the simplicity of this refrigerator. It was just installed today so it is brand new. The water and ice are inside the refrigerator which I really like.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too flimsy
on May 18, 2024
Posted by: Kp61
from Norristown,pa
Much smaller inside compared to my 19 cuft refrigerator. Very cheaply made. Plastic drawers are thin , neither freezer or refrigerator drawers glide easily
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, May 20, 2024
We’re sorry to hear about your experience with your new refrigerator. We will gladly share your concerns with our product design team. We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet with good features
on May 18, 2024
Posted by: Rhodesian Ridgeback Lover
from Cheverly, MD
Works well; we have a narrow opening and it fits. Quiet. Moveable drawers and shelves are perfect
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com