Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(1,308 Reviews)
Rating breakdown 1,308 reviews
5 Stars
675
4 Stars
364
3 Stars
129
2 Stars
66
1 Star
74
79%of customers recommend this product.
(
776 out of
980)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
GE did a great job as usual
on May 4, 2024
Posted by: L a s g i d d i e
from Washington dc
Quiet and precise it fit the space in a basement apartment perfectly. The features are exactly what we need for that small guest area.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, May 8, 2024
We're thrilled to be a part of your home. This refrigerator comes equipped with a lot of great and convenient features that we hope you will enjoy as much as we do!
Written by a customer while visiting geappliances.com
Customer Rating
2
Kitchen helicopter noises.
on May 5, 2024
Posted by: Never Get GE Again
from Toronto
Worked great for the first year and a half. Sounds like a plane taking off. Has to be defrosted with a hair dryer every week or so now. Wish it was easy to get a manual or diagram to troubleshoot this problem.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, May 6, 2024
The formation of ice crystals, especially around the freezer door or drawer opening, might result from a package of food or a shelf preventing the freezer door or drawer from closing completely and sealing properly. Check to be sure there are no food packages or shelves preventing the door or drawer from sealing against the cabinet front.
For heavy frost in the freezer, make sure all shelves, baskets and door bins are in their correct locations and do not prevent the freezer door or drawer from closing fully. Putting warm food in the freezer, especially if uncovered, will cause a temporary build-up of frost or ice crystals.
These are normal occurrences and usually do not indicate a problem with the unit. However, if these tips do not remedy a concern with heavy frost build-up or ice accumulation, service may be needed. If service is needed, you can schedule an appointment with GE Appliances Service by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
You can view all of the normal operating conditions for your refrigerator on page 43 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.5532787.1726210772.1715001926-1342374613.1688136512
For heavy frost in the freezer, make sure all shelves, baskets and door bins are in their correct locations and do not prevent the freezer door or drawer from closing fully. Putting warm food in the freezer, especially if uncovered, will cause a temporary build-up of frost or ice crystals.
These are normal occurrences and usually do not indicate a problem with the unit. However, if these tips do not remedy a concern with heavy frost build-up or ice accumulation, service may be needed. If service is needed, you can schedule an appointment with GE Appliances Service by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
You can view all of the normal operating conditions for your refrigerator on page 43 of the owner's manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf?_ga=2.5532787.1726210772.1715001926-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
5
Kitchen remodel
on May 6, 2024
Posted by: Stacy01
from CT
I remodeled my kitchen but had the worst time finding a refrigerator that would fit as it was located against a wall. This one is perfect! Lots of room and I love having the ice and water.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, May 13, 2024
We are ecstatic that you are loving your new refrigerator and its capacity. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
Ample spaces
on May 8, 2024
Posted by: Sudi65
from ATLANTA GA
Great space and very easy to create mire space it is shiny and fits well
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French
on May 8, 2024
Posted by: Lakefolk
from Fort Worth, Tx
GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator was delivered on time and works perfectly. I would recommend.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on May 9, 2024
Posted by: debo2
from Helenville, WI
Been wanting this product for a while. & Love it! only wish the hinges on top of the refrigerator didn't take up so much space. plastic hinges seemed to take up more area than needed for the electric components. for me, if area was smaller, refrigerator would fit better under cabinet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious and Gracious!
on May 10, 2024
Posted by: phatteynattey
from New Orleans, LA
I switched from a Samsung refrigerator to a GE refrigerator and I am ecstatic! It's the same size as my previous Samsung fridge but it has so much more space inside. The previous owners of this home chose a very small fridge and built a wall around it so I had to stick with those measurements. I couldn't fit any juice standing up anywhere in my previous fridge but I can fit multiple standing in the GE fridge. Couldn't be happier!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrigerator
on May 10, 2024
Posted by: Mary Review
from St. Peter, MN
We purchased this GE refrigerator/freezer and feel it is a good product. We are disappointed in the freezer size. It seems as though the drawers could have been deeper. It is going to take us a while to get used to the smaller freezer. The outside is easy to keep clean. The refrigerator is bright inside which is nice but the crisper drawer for veggies and fruits doesn't hold a stalk of celery without cutting it down.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com