Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.1
(1,229 Reviews)
Rating breakdown 1,229 reviews
5 Stars
630
4 Stars
347
3 Stars
122
2 Stars
62
1 Star
68
79%of customers recommend this product.
(
731 out of
923)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Still deciding if this was a good decision
on April 15, 2024
Posted by: Jack916
from California
We were so excited about this shift to counter depth with inside water but two days in and we have issues and are consulting the manual to figure out who to call. Issues with freezing things, drip sounds, mysterious humming and no way to gauge freezer temp? Hoping it holds up as we hoped.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, April 17, 2024
We're happy to help you with the refrigerator noise and temperature issues. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the food is freezing in your refrigerator, we recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the food is freezing in your refrigerator, we recommend referring to the troubleshooting steps at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Not so hot
on April 17, 2024
Posted by: Slopat
No where in the product information does it tell
Me what the water filter does. The refrigerator is loud, groans and clicks.
Me what the water filter does. The refrigerator is loud, groans and clicks.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, April 17, 2024
We'd like to assist you with your new refrigerator today. To learn more about the XWFE water filter, please refer to the article here: https://www.geapplianceparts.com/xwfe-water-filter.html
It is normal for the unit to make sounds while in operation. Please refer to the links below for further information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
It is normal for the unit to make sounds while in operation. Please refer to the links below for further information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit
on April 17, 2024
Posted by: onespot
from Florida
Fits perfectly. Very effecient looking. I live that the ice maker and water dispenser is inside.
Bigger fridge space, smaller freezer space, but it works for us. Nice looking fridge.
Bigger fridge space, smaller freezer space, but it works for us. Nice looking fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Sleek
on April 19, 2024
Posted by: Deanimal
from Lombard, il
Love it! It does make a take sound when it starts cooling. I'm hoping it's nothing serious. But other than that it's very nice. It is small, but I knew that when purchasing! Fits my space just right!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Attractive Refrigerator
on April 19, 2024
Posted by: laf94
from Long Valley NJ
Attractive refrigerator - looks nice in my space. Its functional
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
VIBRATING MACHINE!
on April 20, 2024
Posted by: Resq3129
from New Jersey
Very loud and vibrates alot, refrigerator is level away from the wall and still noisy
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 22, 2024
We are more than happy to assist you with your new refrigerator. We have provided some normal noises and sounds for refrigerators at the link below. If your unit is exuding a sound not listed, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.176872930.695342851.1713800056-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.176872930.695342851.1713800056-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 20, 2024
Posted by: karfridge
Love our new fridge. Perfect size for our small home!
Written by a customer while visiting geappliances.com
Customer Rating
4
Great value
on April 20, 2024
Posted by: Dani214
from Staten Island
I’ve had my refrigerator for a month and so far very good.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com