Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,491 Reviews)
Rating breakdown 1,491 reviews
5 Stars
792
4 Stars
400
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
875 out of
1,102)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
If you can Hear, READ THIS
on November 10, 2022
Posted by: DO NOT BUY
from Fort Lauderdale, FL
If you are remotely sensitive to noise (or can hear in general) RUN from this appliance. This is the most noisy refrigerator I've ever had in my life. About 2 times per hour, 20-ish minutes at a time, the refrigerator makes the most disturbing whirring/bubbling noise. Apparently this is a result of having a Eco-friendly appliance.. This noise disturbs just about anything I do in my apartment and I find myself unplugging it for 20-30 minutes at a time. Do NOT Buy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 11, 2022
Thank you for sharing your experience with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this noise has caused you.
Throughout operation, there are many sounds you may hear from this refrigerator. These sounds are normal and may include clicking, gurgling, humming, buzzing, and more.
If you continue to experience loud noises, we highly recommend scheduling service so that a GEA technician can investigate this further. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for your honest feedback, as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please know that you can always reach out to us! Wishing you well – Matthew@GEA
Throughout operation, there are many sounds you may hear from this refrigerator. These sounds are normal and may include clicking, gurgling, humming, buzzing, and more.
If you continue to experience loud noises, we highly recommend scheduling service so that a GEA technician can investigate this further. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you again for your honest feedback, as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please know that you can always reach out to us! Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Price
on March 15, 2022
Posted by: Mike Lhotsky
from Millsboro De
Product is not bad service is terrible. 3 different stories I have been told. Can not get a answer as where my freezer door is.!!!!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 16, 2022
Hi there, thank you for taking the time to leave this review. We are really let down to hear that you have had a poor experience with replacing your freezer door, and we are so sorry for this headache.
We recommend that you reach out to our customer service team at 1-800-386-1215 Mon - Fri, 8am – 6pm EST. A member of our team would be happy to assist you with any questions that you may have, -Elliot@GEA
We recommend that you reach out to our customer service team at 1-800-386-1215 Mon - Fri, 8am – 6pm EST. A member of our team would be happy to assist you with any questions that you may have, -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Roomy and refined
on March 24, 2022
Posted by: Qbody
from Pa
Excellent refrigerator with plenty of space and ease of use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 28, 2022
Hey there, we couldn't be happier to see you're loving everything your new refrigerator has to offer! We're wishing you the absolute best and we're excited to welcome you into our GEA family. Let us know if you ever need anything.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Counter depth refrigerator.
on May 31, 2022
Posted by: GLsmHi
from Putnam Valley
Condensation every day on the freezer seal.
Fruit/Vegetable drawers too small. They don’t hold a normal 3 lb bag of onions.
Fruit/Vegetable drawers too small. They don’t hold a normal 3 lb bag of onions.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, June 3, 2022
Hi - Thanks for posting a review. We're terribly sorry to hear that there is condensation on the freezer's gasket and that the veggie drawers are smaller than expected. Your insight on the design and functionality is really appreciated and will be taken into consideration for improvement.
Check out the following link for a few tips and tricks to try for the condensation: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186&_ga=2.50091822.947777301.1654271000-1706229011.1648148062
We hope that this helps. Let us know if any questions or concerns ever come up. Thanks again! -Mikayla@GEA
Check out the following link for a few tips and tricks to try for the condensation: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19186&_ga=2.50091822.947777301.1654271000-1706229011.1648148062
We hope that this helps. Let us know if any questions or concerns ever come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Bottom Drawer freezer/refrigerator
on February 15, 2023
Posted by: Mbrown0763
from Sevierville, TN
I love this fridge. Easy to get to everything but the freezer is hard to get in and out of. Not much room at all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice appliance
on May 30, 2023
Posted by: Lob toy
from St ignace mi
Like the water feature inside the door. Husband likes the roominess of it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and good reviews
on August 11, 2023
Posted by: TWP71
I purchased this after my LG bit the dust. I was told NOT purchase a Samsung and was guided to the GE. It has all the bells and whistles I wanted and it was not as expensive as 3 other brands. It comes with a good warranty and the reviews I read were all positive
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size for 2
on January 14, 2024
Posted by: Hesper
from Louisville, KY
This fridge is our first adult fridge and we love it. The size is perfect for the two of us. I appreciate the alarm for when we forget to close the doors fully. I also like that you can close either door first. The lighting is great and you can easily see where everything is (except the little door shelves on the bottom). Haven’t tried the water dispenser or ice maker yet as we’re waiting to replace the cabinets until we can hook it to the water line. We’ve only had the fridge for a few weeks but highly satisfied so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com