Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,502 Reviews)
Rating breakdown 1,502 reviews
5 Stars
798
4 Stars
403
3 Stars
141
2 Stars
71
1 Star
89
79%of customers recommend this product.
(
881 out of
1,112)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
nice looking
on January 25, 2024
Posted by: millymoo
would have given 5 stars if there was more room inside, but it serves the purpose. the freezer is really small. nice looking refrigerator
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on January 26, 2024
Posted by: Marian ex GE employee
Great except the temp has to stay on 37 they said and freezes my food. And replacement has lower shelves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love love love it
on January 26, 2024
Posted by: Al2367788888
Beautiful fridge, delicious water, works great. Overall reliable and attractive at the right price! Freezer is petite but works just right. Generously producing ice maker
Written by a customer while visiting geappliances.com
Customer Rating
2
meh.
on January 27, 2024
Posted by: keeptthefridgefrom1994
from Bay Area CA
junky. Starter Relay for the compressor went out in less than 2 years. Very loud fridge. the tin or pewter "metal" is so thin that if a door bumps it, it leaves a big dent. Items in fridge freeze if they're anywhere near the back of it.... which is hard not to be since it is .6' deep. I'd look somewhere else.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 2, 2024
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the compressor having issues. That is not something we expect.
We do see that you have been working with our service team towards getting this repaired and currently have parts on the way. We're confident that once everything is repaired, you will be able to enjoy this refrigerator for many years to come. Again, we are sorry for letting you down and we appreciate your comments. - Jonathon@GEAppliances
We do see that you have been working with our service team towards getting this repaired and currently have parts on the way. We're confident that once everything is repaired, you will be able to enjoy this refrigerator for many years to come. Again, we are sorry for letting you down and we appreciate your comments. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful - do not recommend
on January 30, 2024
Posted by: Acer86
from Dayton, OH
Within 24 hours the refrigerator began making an extremely loud, annoying rattling sound - which occurs EVERY TIME the motor kicks on!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 1, 2024
Hello- We are sorry that this refrigerator is louder than you expected. Newer appliances do have more technology in them, which does cause them to make more noise than older models. Below is a link for an article that will explain the normal noises of a refrigerator and what they mean.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.71018905.802517529.1704805351-1193056967.1704805350
This feedback will be passed on to our design team. Thank you for taking the time to let us know how we are doing. We're sorry we let you down with this model.
-Krystal@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.71018905.802517529.1704805351-1193056967.1704805350
This feedback will be passed on to our design team. Thank you for taking the time to let us know how we are doing. We're sorry we let you down with this model.
-Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not impressed with the quality
on January 30, 2024
Posted by: Karlinka
from Colorado
Not much room on the interior. Doors have already dented. Ice machine makes too much ice, and it spills out each time we open the freezer.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Brittany, GE_Appliances, February 1, 2024
Hi there- Thanks for giving us this feedback. We apologize for the aspects of your refrigerator that did not meet your families needs. The quality of our products is very important to us. The insight you’ve given us will be sent to our quality team. We hope that as your continue to use your refrigerator it will exceed your expectations.
-Brittany@GEAppliances
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Holds more than you think
on January 31, 2024
Posted by: klf305
from Miami, FL
Refrigerator holds more than you think. Like all the adjustable bins on the doors. Wish freezer was larger.
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Fridge eval
on January 31, 2024
Posted by: Mariolbatt
from Texas
Love the fridge. Seems a little noisy from time to time. Maintains temps very well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com