Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,502 Reviews)
Rating breakdown 1,502 reviews
5 Stars
798
4 Stars
403
3 Stars
141
2 Stars
71
1 Star
89
79%of customers recommend this product.
(
881 out of
1,112)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
No ice
on January 3, 2024
Posted by: Lmtpop
from Georgia
No ice or water yet needs fixing fast. Warranty call coming
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 16, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is not dispensing ice/water and we're happy to help.
If the refrigerator is not dispensing water we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17409
We do see that you currently have a service appointment in place. We are confident that our technicians will be able to properly diagnose your unit and get it back up and running as quickly as possible.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your refrigerator is not dispensing ice/water and we're happy to help.
If the refrigerator is not dispensing water we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17409
We do see that you currently have a service appointment in place. We are confident that our technicians will be able to properly diagnose your unit and get it back up and running as quickly as possible.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice fridge
on January 3, 2024
Posted by: Mmb51
Like the looks of it. Roomy inside except for the vegetable bin.
Written by a customer while visiting geappliances.com
Customer Rating
5
water dispenser, alarm, ease of seeing all foods
on January 3, 2024
Posted by: DMSMD
from Laguna Woods, Cal
Love the convenience of the water dispenser inside the left door and the low profile of the countertop depth refrigerator.
Very easy to see all foods. Also the audible alarm when it hasn't been closed completely is usueful.
Very easy to see all foods. Also the audible alarm when it hasn't been closed completely is usueful.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
3 Design flaws
on January 3, 2024
Posted by: Babbalu
from Ok
1. The water dispenser has a rubber tube that is not a 1/4 inch long. It’s impossible to put anything under the tube to dispense the water without it pouring into the fridge.
2. The compressor makes a loud jet humming noise. Repair is scheduled. Probably something loose against it in the panel causing vibration.
3. Refrigerator rolls when opening the doors . The levels on the front need to be more robust.
2. The compressor makes a loud jet humming noise. Repair is scheduled. Probably something loose against it in the panel causing vibration.
3. Refrigerator rolls when opening the doors . The levels on the front need to be more robust.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 10, 2024
Hi there-We're sorry to hear about you needing to get this refrigerator repaired so soon. That is never something we want or expect. The feedback you’ve provided about your refrigerator will certainly be sent to our quality team. We always like to know about any possible areas we can improve on, and value your feedback. We're confident our service team will be able to get this taken care of for you. Thank you for sharing your experience with us. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good refrigerator
on January 3, 2024
Posted by: GrandmaBi
from Idaho
I really like my refrigerator. On thing I would change is the water dispenser. The location inside the frig, you need to be a contortionist. Need an automatic dispenser
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Bright LED lighting is a plus
on January 6, 2024
Posted by: MAL507
Works as expected. Love the bottom freezer. So far everything that I read about it is right on the money
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Mr
on January 6, 2024
Posted by: danarater
Decent. Freezer too small and needs a light at the very back to see what might have dropped down to the base.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on January 7, 2024
Posted by: Seugenia
from Mills River, NC
Works and looks great! I love how much space it provides, especially with how the open doors don't require a dividing bar. I would like a smaller ice container in freezer to allow for more freezer space.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com