Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,491 Reviews)
Rating breakdown 1,491 reviews
5 Stars
792
4 Stars
400
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
875 out of
1,102)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Trash product
on February 24, 2024
Posted by: nothankyou88
Never buy this fridge. It was produced during covid and no checks and balances. I've had to have the compressor completely changed out. And now, less than a year later the fridge can't get below 40 degrees. I'm going to have to buy a new fridge.
Response from geappliances.comBy Tierra, GE_Appliances, February 26, 2024
It means a lot that you decided to share how things are going with your refrigerator. We want to help. Please refer to the link below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Size French Door Model.
on April 3, 2024
Posted by: Anonymous
from Contoocook, NH
I had a great deal of trouble locating a fridge that was this exact size, in a french door configuration . Large enough to accommodate a reasonable amount of food, but not one of the "mega fridge" variety that didn't properly fit the space in my kitchen.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Caution, inside door water dispenser.
on April 24, 2024
Posted by: Anthie
The water dispenser is awful! After two months I have a repair scheduled. Not confident the inside door filtered water is a good idea.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, April 24, 2024
We appreciate you taking the time to leave us your feedback on your refrigerator, and we regret hearing that your water dispenser is giving you trouble. We're confident our great technicians will be able to get this matter resolved. Should you need any assistance moving forward, please let us know.
Written by a customer while visiting geappliances.com
Customer Rating
1
BUYER BEWARE
on May 18, 2024
Posted by: Disappointed72
from California City, California
This refrigerator is the most disappointing appliance I’ve ever owned. I hear it running all the time, it’s extremely loud and annoying. I have the fridge at the manufacturer’s recommend 37 degrees and it has frozen and ruined my fruits and veggies more than once. This refrigerator is awful, don’t buy it because you’ll regret it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Michael, GE_Appliances, May 20, 2024
We hate to hear that your refrigerator has been running excessively, and that it has frozen your food unexpectedly. We want to help. We recommend taking a look at the articles below for information on refrigerator run time, as well as what to do when your fridge is freezing food.
Run time:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
Freezing food:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If none of that helps, or if you continue to have issues, we suggest scheduling service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Run time:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
Freezing food:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If none of that helps, or if you continue to have issues, we suggest scheduling service with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor broke in less than 2 years
on May 20, 2024
Posted by: KJTisnothappy
from Olympia, WA
The compressor broke, and we've only had it for 1.5 years. Now we have to decide whether to repair it, or buy a new one (which is terrible wasteful!). I only hope GE can make this right. I'm leaving this bad review to warn everyone, don't let this be you!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Michael, GE_Appliances, May 21, 2024
Thank you for taking the time to leave us your review. We hate to hear that you’ve had issues with your refrigerator's compressor, as this is not something we want or expect from our products. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this resolved.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!!!
on May 24, 2024
Posted by: Taco2024
from Kutztown, PA
It is a very nice refrigerator. Just the right size.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud noise
on June 1, 2024
Posted by: 2 Loud GE
from Hendersonville, NC
Very loud noise. Not typical of the 6 refrigerators i have purchased before. Looking forward to service person coming here June 7. Cannot live with this loud noise
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, June 3, 2024
We’d like to assist you with your refrigerator and we recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
5
Fabulous and modern
on June 10, 2024
Posted by: Najba
from Quincy Ma
So far it’s word like a charm! Fits perfectly on my new and small kitchen and has all the bells and whistles!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, June 14, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your new refrigerator.
Written by a customer while visiting geappliances.com