Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,501 Reviews)
Rating breakdown 1,501 reviews
5 Stars
797
4 Stars
403
3 Stars
141
2 Stars
71
1 Star
89
79%of customers recommend this product.
(
881 out of
1,112)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Great features
on October 30, 2023
Posted by: SKO7
from Fond du Lac WI
Our refrigerator is just what I needed.
So excited we found the 33” width.
Love the ice maker and water dispenser features.
So excited we found the 33” width.
Love the ice maker and water dispenser features.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Surprisingly Spacious!
on October 30, 2023
Posted by: MatthewIcicle
from Columbus, OH
It’s surprisingly spacious in the fridge section. The freezer space is a tad small, which is the only thing keeping it from 5 stars.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent fridge
on October 30, 2023
Posted by: PhilipKatz
We love our GE refrigerator. It is reliable, dependent, and aesthetic. We will only stick to GE appliances moving forward.
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisier than expected
on October 31, 2023
Posted by: Anonymous
from Somers point, NJ
Noisier than expected and doors close weird, jostling everything on the shelves to where some things fall over. Beyond that all is fine.
I would recommend this to a friend!
Features
3
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Devin, GE_Appliances, November 1, 2023
Good afternoon,
We appreciate you taking the time to provide a review on your GE Appliances french-door refrigerator. We are sorry to hear that the refrigerator is noisier than you prefer, and the doors are not closing properly resulting in jostling everything on the shelves. We recommend referring to page 38 of the owners manual at the link below for instructions on how to level the doors:
https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.22183739.1499493149.1698670667-1100713441.1674245189
If you continue to experience this issue, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to provide a review on your GE Appliances french-door refrigerator. We are sorry to hear that the refrigerator is noisier than you prefer, and the doors are not closing properly resulting in jostling everything on the shelves. We recommend referring to page 38 of the owners manual at the link below for instructions on how to level the doors:
https://products-salsify.geappliances.com/image/upload/s--caxibUkX--/a3b675a13aa2ed9d2c854edd095665f5151e14dd.pdf?_ga=2.22183739.1499493149.1698670667-1100713441.1674245189
If you continue to experience this issue, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Hmmmmmm
on November 1, 2023
Posted by: Still only me
One issue I have is the water dispenser is extremely slow, to fill a 1/2 gal bottle takes about 10 minutes. Otherwise is a beautiful refrigerator
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are pleased to hear you are happy with the appearance and cooling capabilities, however, we are sorry to hear that the water dispenser is slower than you prefer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are pleased to hear you are happy with the appearance and cooling capabilities, however, we are sorry to hear that the water dispenser is slower than you prefer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Refrigerator - Could Use More Freezer Space
on November 2, 2023
Posted by: RJ from NEO
from Cleveland, Ohio
I really love this unit. The finish that prevents fingerprints from showing, is very nice. It also has a great stainless finish that completes the look we selected for our kitchen some years ago. I wish there was more freezer space at the bottom. I think the design could have been done in a manner that gave more space while still using the size dimensions available.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size
on November 2, 2023
Posted by: Msmz
from Indiana
Its a great counter depth refrigerator , quiet, and easy to find everything in it with the bright lights, perfect for a person that doesn't keep a lot of food in it, wouldn't be great for a big family. I love the ice maker and the bottom drawer freezer.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, November 9, 2023
Hello,
Thank you for taking the time to leave us a review. We love the fingerprint resistant stainless steel finish of this refrigerator that easily wipe away smudges. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
-Charlie@GEAppliances
Thank you for taking the time to leave us a review. We love the fingerprint resistant stainless steel finish of this refrigerator that easily wipe away smudges. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come!
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Fits in a tight space
on November 3, 2023
Posted by: ArchItUp
from Oregon
So far so good. Looks great and reached temp in only a few hours.
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com