Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,501 Reviews)
Rating breakdown 1,501 reviews
5 Stars
797
4 Stars
403
3 Stars
141
2 Stars
71
1 Star
89
79%of customers recommend this product.
(
881 out of
1,112)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Perfect for small kitchen
on October 20, 2023
Posted by: Nickname13
from Arizona
Counter depth size perfect for small condo kitchen. 18.6 cu ft of shelf and bin storage easy to configure and plenty roomy. French door design blends well and fingerprint resistant stainless-steel finish is easy to maintain.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits my needs - some suggestions
on October 20, 2023
Posted by: LPUHR
from Wisconsin
Overall, I am satisfied. A couple of feedback pieces - I miss having my cheese and butter keepers - I did not realize how much (I live in Wisconsin - that's part of the reason)! The fit is right in my space (which I needed). I actually did not expect a water dispenser inside - that's a bonus.
Features
3
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice refrigerator, small freezer
on October 21, 2023
Posted by: paula1215
from Rexford, NY
The refrigerator area itself is is adequate, however freezer compartment is VERY small. Both of the freezer drawers slide out together when the freezer door is opened - which is a bit annoying. It is suitable if you have space constraints in the kitchen.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Devin, GE_Appliances, October 23, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are happy to hear that you are happy with the refrigerated/fresh-food section, however, we are sorry to hear that you find the freezer section to small. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are happy to hear that you are happy with the refrigerated/fresh-food section, however, we are sorry to hear that you find the freezer section to small. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
GWE19JYLGFFS
on October 22, 2023
Posted by: NewRefrigerator2
Temperature control is good. Fan has surging / revving noise. I'll contact GE for repair.
Response from geappliances.comBy Adrian, GE_Appliances, October 23, 2023
Hi there! Thank you for taking the time to provide us with your feedback. We are elated to hear that your refrigerator is keeping its temperature as designed. However, we apologize about the noise you are experiencing with the fan. We recommend scheduling service with one of our technicians to ensure what you are experiencing is normal operation.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit for my little kitchen
on October 22, 2023
Posted by: Angate
from Lansing, MI
There aren't many refrigerators that are both shallow and narrow in the French door style, but I am very happy with my choice of this unit. I like that it's hard for food to get behind other items in the fridge and be forgotten. I liked that there is water and an ice maker inside the fridge, but not externally in the door; this results in a cleaner look, IMO.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but
on October 22, 2023
Posted by: Gaby1148
from California
I like the new Frig. The Frig part is very good. But the freezer bottom is smaller than my old top freezer and bottom Frig.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Good price but not perfect
on October 23, 2023
Posted by: Pc2225
from Everett, WA
We chose this fridge because it fit our limited space. It is small, way easier to navigate than our old side by side. Having ice in the freezer opens up space in the fridge but the freezer space is very very small and the drawers don't pull out very far to access the items. This fridge has a single evaporator for cooling and we found if you don't pay close attention to where you place items in it, it will freeze refrigerated items often. Also the door hinge cover on top is very deep which made our above the fridge cabinet useless. We are exchanging it for the more expensive cafe fridge of similar size that has, hopefully, a better cooling system.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin, GE_Appliances, October 24, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Appliances french-door refrigerator. We are happy to hear that the price-point was a great determining factor when shopping for a refrigerator. We are pleased that the controls are easy to navigate, and this model fits well in your space.
We understand as homeowners ourselves that there can be some cons when it comes to our appliances, and we appreciate you voicing your feedback. With that being said, we are sorry to hear that the drawers won't pull out fully, the hinge doesn't allow you to access your cabinet above, and the refrigerator freezes items from time-to-time. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances french-door refrigerator. We are happy to hear that the price-point was a great determining factor when shopping for a refrigerator. We are pleased that the controls are easy to navigate, and this model fits well in your space.
We understand as homeowners ourselves that there can be some cons when it comes to our appliances, and we appreciate you voicing your feedback. With that being said, we are sorry to hear that the drawers won't pull out fully, the hinge doesn't allow you to access your cabinet above, and the refrigerator freezes items from time-to-time. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud, loud, loud
on October 24, 2023
Posted by: LauraRN
I’ve had this refrigerator for 3 weeks and I highly regret this purchase. It is the loudest refrigerator I’ve ever encountered. The compressor is constantly running and it is so loud I can hear it in my bedroom. It is very distracting and disruptive. Had a technician come out and said it was working fine and some refrigerators are just noisy. I think the noise is unacceptable. Do not buy!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, October 25, 2023
Hello,
Thank you so much for connecting. We're so very sorry to hear you're not having the best experience with your new refrigerator due to the noise it makes. We truly appreciate the honest feedback. Your comments are extremely important to us and will be considered by our product design team for review. In the meantime, please refer to the links below for some information regarding the operation of your unit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Kind regards. - Tierra@GEAppliances
Thank you so much for connecting. We're so very sorry to hear you're not having the best experience with your new refrigerator due to the noise it makes. We truly appreciate the honest feedback. Your comments are extremely important to us and will be considered by our product design team for review. In the meantime, please refer to the links below for some information regarding the operation of your unit:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com