Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,501 Reviews)
Rating breakdown 1,501 reviews
5 Stars
797
4 Stars
403
3 Stars
141
2 Stars
71
1 Star
89
79%of customers recommend this product.
(
881 out of
1,112)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
5
Perfect fit
on October 6, 2023
Posted by: timb28
Love this unit. It is perfect four the space in our house and the ice maker is incredible. More than enough ice in a 24 hour period for a large family.
Response from geappliances.comBy MichaelBatGEA, October 11, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its incredible icemaker. The quick space shelf in this model provides so much flexibility, and the humidity-controlled drawers are great at keeping your produce fresh. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its incredible icemaker. The quick space shelf in this model provides so much flexibility, and the humidity-controlled drawers are great at keeping your produce fresh. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Inside
on October 6, 2023
Posted by: 18 GE Refrigerator
from Brighton,Michigan
The inside is too small holds nothing plastic drawers feel really cheap and they hold nothing now how it runs only had it for a few months so we’ll see
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Good buy.
on October 6, 2023
Posted by: Qp1533
from Berlin NJ
Looks good, function well, a very good buy. Would recommend for smaller size kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 7, 2023
Posted by: CDJ 53
from Huntington Beach, Ca
Love my new refrigerator. Love the French doors and the deli tray. Love having the ice made and available in the bottom freezer. Wish the water spout in the inside of the refrigerator was a little easier to dispense the water.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Just the right size!
on October 7, 2023
Posted by: ScoutButton
from Rhode Island
We love our new French-door refrigerator. It's counter-depth and looks great in our little kitchen. Just the right size!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good refrig but poor workmanship
on October 7, 2023
Posted by: Jfkos
from Michigan
Like the counter depth unit. It makes our galley kitchen bigger. Like the French door style and lower freezer.
The issue that gave it a three is the door alignment could not be addressed. The doors are not aligned but function.
The issue that gave it a three is the door alignment could not be addressed. The doors are not aligned but function.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 9, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We are glad that you are enjoying the features and performance. However, we are sorry to hear about the issues with the door.
With this in mind, we are going to forward this over to our product team to review. This will allow them to review and look for improvements that can be made for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this over to our product team to review. This will allow them to review and look for improvements that can be made for our models going forward.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not happy
on October 7, 2023
Posted by: Tabatha Y
from San Francisco, CA
It makes water on the freezer gasket creases. I understand if it’s just condensation on the fridge door. But on the gasket and it looks like too much condensation making water between creases on the gasket. I asked the appliance technician and after he throughly checked, there was no problem. It’s not good to see the water in the creases on gasket whenever I open the freezer since it’s a brand new fridge.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 9, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're sorry about the condensation that you are noticing.
For the best experience, we are going to share one of our support pages that goes over some of the main causes for condensation. This way you can help pinpoint where it is coming from. Here is the link: (https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-wet-on-the-outside#)
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best experience, we are going to share one of our support pages that goes over some of the main causes for condensation. This way you can help pinpoint where it is coming from. Here is the link: (https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-wet-on-the-outside#)
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fit
on October 7, 2023
Posted by: DD NJ
from NJ
So far its been great, I would have given a 5 star except that something appeared to have spilled in the 2nd shelf, I still don't know what. I can not find a way to lift the glass or remove the shelf to clean it. that and the small freezer space. But i do love the way it looks
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com