Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,491 Reviews)
Rating breakdown 1,491 reviews
5 Stars
792
4 Stars
400
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
875 out of
1,102)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Terrible storage and poor quality
on August 22, 2023
Posted by: Nothappywithproduct
The storage within this product is terrible. In order to store large bottles (water, juice), I must lay them on their side. I had a pyrex dish on the same shelving as the bottles and when I moved the pyrex dish is caused all the items to shift and the dish to fall putting a gash in casing that that separates the refrig from freezer and is the shelf for the closed french doors. Product is not made well. Would not purchase or recommend. Our old top freezer/bottom refrig had more storage and better quality.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 23, 2023
Hello,
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are truly sorry to hear that you are not completely satisfied with the storage space and quality your refrigerator has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance provides.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are truly sorry to hear that you are not completely satisfied with the storage space and quality your refrigerator has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance provides.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok at best.
on August 24, 2023
Posted by: Glennell
from Minneapolis, Minnesota
Not quite what we expected, but at this point it will have to do.should have opted for a side by side for more space.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 25, 2023
Hello - Thank you so much for spending some time to connect and share your review. We're sorry that this model hasn't exceeded your expectations. That is never the goal we are aiming for.
We will be taking this feedback and sharing it directly with our product team for review. This way we can start to look for ways that we can improve upon our models going forward. Again, we appreciate you sharing this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We will be taking this feedback and sharing it directly with our product team for review. This way we can start to look for ways that we can improve upon our models going forward. Again, we appreciate you sharing this.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on August 29, 2023
Posted by: Idalia2023
from Sarasota, Florida
Beautiful product and so spacious inside. Family loves it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Inferior product
on September 5, 2023
Posted by: None33
from Palo Alto. CA
This is the most unsatisfactory refrigerator I’ve ever had the misfortune to purchase.
No, I would not recommend this to a friend.
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 7, 2023
Hello,
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that you are not satisfied with your refrigerator. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this refrigerator has to offer.
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that you are not satisfied with your refrigerator. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this refrigerator has to offer.
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed in size
on September 7, 2023
Posted by: Lynnellen
It's a decent refrig./freezer, but I should have purchased a larger size.
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 7, 2023
Hi there,
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that you are not completely satisfied with your refrigerator due to the capacity and storage space it has to offer. We hope in time this model will grow on you, and you will enjoy the cooling performance and dependability it provides.
Thank you for trusting our brand for your home. Have a great evening!
-Devin@GEA
We appreciate you taking the time to leave a review on your new GE Appliances french-door refrigerator. We are sorry to hear that you are not completely satisfied with your refrigerator due to the capacity and storage space it has to offer. We hope in time this model will grow on you, and you will enjoy the cooling performance and dependability it provides.
Thank you for trusting our brand for your home. Have a great evening!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Beautiful appliances
on September 7, 2023
Posted by: Fairmont drive
from Tuscaloosa Alabama
I have had bad luck with my appliances
Not working properly.
Stop
Working .
Leaking
Freezing over !
The worst mistake.
And they still owe me a credit ! I won’t get it😢
Not working properly.
Stop
Working .
Leaking
Freezing over !
The worst mistake.
And they still owe me a credit ! I won’t get it😢
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, September 11, 2023
Hello,
We’re so sorry to hear that your refrigerator has given you trouble. We know how important the fridge is in any kitchen, and we understand it can be worrying when it doesn’t work properly. We want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that your refrigerator has given you trouble. We know how important the fridge is in any kitchen, and we understand it can be worrying when it doesn’t work properly. We want to help. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs improving!
on September 8, 2023
Posted by: Itram
from California
The inside water spigot needs to be longer. There’s no need for it to be so short. I’m continually spilling the water because my glass isn’t secure enough up against the spigot. Also, the freezer isn’t adequate for larger items except to remove the ice container!
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 8, 2023
Hi,
We appreciate you leaving a review for this refrigerator. Improving your experience is important to us, so we'll make sure our quality team has your comments regarding the spigot and freezer storage. Thank you for your time and consideration.
-Sylvia@GEA
We appreciate you leaving a review for this refrigerator. Improving your experience is important to us, so we'll make sure our quality team has your comments regarding the spigot and freezer storage. Thank you for your time and consideration.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with purchase
on September 25, 2023
Posted by: JJD fridge
from Kansas City
Happy with refrigerator. It is somewhat nosier than expected.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com